You might say: Nows not the time to use the command form of any verb; dont say things like Say it again, slower! or You need to give us more examples! Those are clear indications that you are not being polite. Both phrases can be used interchangeably, as they have the same meaning. It's a good idea to spell out precisely what information you need. The customer will ask you questions, and you will provide polite responses Q: My phone won't start. If you need to seek clarification during a presentation, the polite way to do so would be to raise your hand or use some non-offensive gesture to attract the speakers attention (no middle fingers!) When someone makes any requeststo you to do something, you need to understand what precisely the person is asking from you. Would you mind saying what type of permission, written or verbal, you need? Keep subject lines short, sweet, and simple like these: We'll assume you've already got a relationship with the email recipient, so you don't need to introduce yourself (unless you want to). The difference between just to clarify and just for clarification is fairly small. Is that right? (A) works with middle managers who want to communicate authentically so they can effectively lead their teams without losing themselves. This is a standard clarification email that you can use to request some answers from anyone, including a colleague, customer, client, or professional. Here are some tips on asking for favors: Be direct but polite. Thank you for providing the information about [Topic X]. Rule #2: Apologize for interrupting. Ultimately, using this approach to obtain clarification will not only help to mediate opinions and get individuals on the same page faster it will also help prevent resentment and rifts in business relationships. Make sure to add a sign-off (thanks, kind regards, etc. I was pleased to receive your job offer earlier today. When asking for clarification, the key to being polite is to embrace the opposite of the principles noted above: Ask at the proper time, use a polite format and present your question in a genuine and sincere manner. Now, lets see some English expressions that you can use to respond to someones clarification. Closed Question: Was this experience what you expected? If someone is kind enough to provide the answers you need when you need them, it's polite to say thank you. Your submission has been received! "Thank you for getting back to me so quickly". Sometimes we zone out, but sometimes we just dont understand. Would you please tell me your thoughts about the issue again? In fact, guessing and getting it wrong is more likely to cause problems than politely asking for more info. Finally, there are some individuals who have trouble paying attention, to begin with, whether because of ADD or ADHD. Im not sure, but did you suggest updating the software? If you're reading this post, you probably want to improve your English conversation skills, and the best way to do that is by having actual conversations. Rule #4: Raise your (virtual) hand. Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? Heres an example of just to make sure were on the same page being used professionally. However, it would be best to ask for clarification when you dont get someones statement or information. Thanks for Kind regards, (Your name) 3. Would/Could you please clarify it for me/us? Did you ask me to close the main door or this door? Its also a great way to allow someone else to add more information they may have forgotten. Finally, you finish each clarification letter with all the essential details and a suitable sign-off. It can be used very formally, or it can be used with a subtle undertone of disdaine and attitude while still providing information. Are there tables of wastage rates for different fruit and veg? I dont quite catch what you said. What To Do Before You Write an Email For Clarification. Asking for clarification email to boss sample If your doctor gives you any instructions, you must follow them. Both are fine options, but if we're being pedantic, they mean slightly different things. It also depends on how big the work is, but I think that generally asking for clarification is never a bad idea. We usually stress the word actually to signal that were going to explain what we really meant. WebHow do you politely ask for something? Why do many companies reject expired SSL certificates as bugs in bug bounties? If thats the case, it's best to get straight into business. WebPolite Speech Requesting Clarification Postscript. How to politely ask for clarification on a person's designation? Would/Could you please elaborate on it for me? May I know what you just wanted permission for.? For the record, I would like it known I brought this issue to light weeks before it was a problem. No one likes to say those words for fear of sounding slow on the uptake. A great example of why this is a good synonym phrase to use when you want more information about something, but you dont want to come off as intimidating or rude by using just to clarify. Reframing your request into "for the greater good" makes it much more digestible to follow up with. Would you like me to switch off all the lights? Thank you! An example is provided below on the professional usage of just so I understand. There are a few simple steps to follow when youre looking for further explanation. Using phrases such as Im sorry or WebYour clarification email includes everything I need to progress. vegan) just to try it, does this inconvenience the caterers and staff? Effective communication, in particular, is a soft skill that plays a crucial role in career advancement. However, Could is less polite, and Can is the least polite word among these three. So, you must request them to do this favor for you. So if you ask someone to "break down" something they said, you ask them to explain it part by part. Let the person know if you dont quite grasp the issue or if you only understand part of it. For example, if you seek clarification, then you can ask: Could you please explain how to politely ask for clarification? Start with an explanatory subject line Try to make the subject line of your email clear and self-explanatory. If its a simple item, pick up the phone and call. Ah, I see. Likewise, when information is presented via another medium aside from speaking, such as via text, video chat, email, or phone conversation, there is also a possibility that information will become muddled in transit and prompt someone to ask for clarification. English Language & Usage Stack Exchange is a question and answer site for linguists, etymologists, and serious English language enthusiasts. Just to make sure were on the same page, all reports are to be completed by Tuesday. Youd like to ask for clarification, but youre not sure how in a polite way. Whether you're meeting with a foreign client, seeing a doctor, or taking an online English lesson, there will be times when you don't understand what the other person just said. Here is a great example of how to use just to be clear professionally in an email. You can edit and adapt these as required to get the necessary information. Theres an emergency you need to deal with." If it's critical you get a response, you can offer to follow up. Today, we'll introduce 10 polite English expressions for requesting clarification. Here well see some expressions you can use to ask for clarification in English on someones statement or information. Did you ask about the total turnover for this year? I have discussed several situations where you may need to ask for clarification in English. These experiences have taught Lindsay great lessons about the power of excellent people skills that extend well beyond her professional expertise. "As per your request. Then refer to a specific aspect: Could you please explain once again why A is so important for B?. Heres an example to show you how it works: Dear Ms. Browne, Could you please clarify whether this is correct? Otherwise, you may not do it properly what you are instructed for. that you think you already know what the answer is, so that a question can be asked rather than reformatting an impolite question, if you use Please and Thank You when speaking, https://www.scientificamerican.com/article/bring-science-home-speaking-memory/, https://www.cdc.gov/ncbddd/adhd/data.html, https://hbr.org/2015/03/relearning-the-art-of-asking-questions, How to Professionally Say You Didnt Answer My Question. There are other words you might use in this case as well. Type a command in the box below. In formulating an answer, you may find they did provide enough details. My deadline for this project is [date]. Try These Expressions in a Real Conversation. Now, here are 9 clarification email samples and a template to show you how to apply these insights. You can set things straight with this email clarifying the dates if that happens. Sometimes there can be misunderstandings about dates and times for meetings and appointments. Can you repeat it? You could go with something like: "Hello Bob, from your answer I couldn't understand what you want me to do; I have 2 options, X and Y, could you please be more clear about which one you want me to use?" Open Question: When did you first notice that it was a challenge working with him? Heres how. Both the past and present tense are acceptable. ", 50 Polite Ways to Interrupt Someone in English. writing effective letters Public World. One great way to do this is to ask a lot of open-ended questions. Do not give orders or blackmail your colleagues. For example, something like: Write an email to my boss asking for a day off of work. Can/Could/Would you please repeat your take on that? Will you please repeat the standard operating procedure of this machine? How To Request Clarification Via Email Template. We can say the exact same thing in two entirely different tones of voice. What happens if three defenders sack together? WebTo write a thank you email for a salary increase, express your gratitude calmly, then ask for clarification on the terms of the increase if you have not already received them. Show respect. Ask for specific examples. Here are a few examples of the types of sentences that you could use to ask for clarification politely at work: These types of clarification questions will help ensure that everyone has the same understanding of the situation. Youve explained the situation and asked for clarification so that you can solve a problem. You must not behave and speak in a formal setting as you do in an informal one. Give your reader a deadline. Its an easy phrase used to help break the barrier of communication and make sure everyone has the same information. You can use this reference on how let me see if I understand this is used professionally. Invest in your future by investing time and effort to improve your communication skills. Writing invoice emails can be tricky and they are often an area where you may need more information and clarification. Be specific about what you expect to be clarified. ?". he asked, feigning a concerned expression. Learn more about us here. You should not blame someone else if you dont understand the other persons words. DeFrank." For example, you could write, "Hello, Ms. You have been successfully subscribed to the Grammarly blog. Would you be able to confirm some details? Using phrases such as Im sorry or Excuse me when asking for clarification indicates a participatory tone that simply seeks better understanding. I appreciate your help. Ask a question. This FREE e-course will help you let go of your need to keep other people happy and step into your personal power. Here are some expressions to ask for clarification on their requests. It lets everyone know you mean business and that they better listen to what youre about to tell them because you probably wont repeat yourself. Now, well learn useful expressions to ask someone to clarify instructions. Useful English Phrases for Discussion and Debate. Im glad that you specifically explained the issue. I was just making sure you had received all of the current information regarding the upcoming project. In this example, you're a job seeker; this is how you reply to a recruiter asking for clarification. Heres an example of how to use for the record in a professional manner. Thank you for explaining the question to me. I am sorry, but I couldnt follow your suggestions. Is it possible to rotate a window 90 degrees if it has the same length and width? Styling contours by colour and by line thickness in QGIS. WebThe preferred ways to ask are could you please provide me with the details, could you provide the details, and do you mind sharing the details with me? These questions get It also makes it easier for the recipient to go through them line-by-line and answer them. Then, if youre still not clear on something, its time to write an email to ask for clarification. Grammarly For MS Office - HereS How to Ask For Clarification from So You can use the following template to make sure that you have effective communication for professional emails or personal emails. ? This article breaks down the process of writing request emails for information, documents, contact details, favors and more. When it comes to the proper format for asking a clarification question or seeking clarification, the key is to use basic rules of etiquette. When someone says anything, they usually give you information about something or someone. Write emails for work the way you would a standard letter. Asking clarifying questions shows that you're actively listening and want to understand. If I don't hear from you by (date/time), I'll give you a call. Thanks.. WebRule #1: Start by asking for permission to chime in. Lets take a look at Ultimately, who should be responsible for completing. If we want to double-check, we can ask for clarification. Check your tone of voice. [1] 2 Be polite but direct in asking about the starting salary. I beg your pardon, but have you mentioned my name as a team member for the new project? Both of them are fine in any conversation of an official nature, but are not exclusively limited to just the two. "In response to your request for. You need to create a clarification email. May I ask you to share your suggestions again? Sorry? *Its better to use Past, not Present. Put the question in the first or second sentence. Let me know if you need any further clarification or assistance. Asking for clarification shows that youre attentive and that you care enough to make sure you thoroughly understand what youve been told. . Exemplary scenarios include presenting technical manufacturing information for a specific machine, device, or appliance (Ex. Be polite in the choice of your words, tone, and body language. It would be best if you took it in the morning before the meal. Did you say that you want to go there alone? When you ask someone to "elaborate on" something, you're asking them to explain it in greater detail, which is another good way to ask for clarification. Those suggestions sometimes are too important in our professional and personal life. You can do this by saying "I don't understand" or "I'm not sure I Patient: Thanks, doctor. Is it possible to elaborate on what you said right now? If you need extra information from a candidate, this clarification email after an interview provides the ideal structure. Here is an example of how to use can you elaborate professionally. Well learn some expressions to ask for clarification on someones questions. Make sure that you actually need clarification. When you are tasked with providing necessary information to someone, but would like to keep things brief and formal, you can use this phrase to cut to the chase. You'll learn how to structure email clarifications, what to include, and see how it works with 9 examples and a template. So, if you are confused about understanding what the other person said in a conversation, you should ask for clarification. You'll also hear native speakers say "If I understood you correctly." Write emails & messages faster than ever with our AI writing assistant, Get the best resources for professional communication & productivity. Thanks for sending over your directions for implementing the new website copy. Just to be clear, my working hours are 8am-4pm and you will be unable to contact me outside those hours for work-related purposes. Admit if you are unsure about what the speaker means. What do you think about somebody/something. Have a conversation before sending an email. 2021 Collaborative Solutions | Lead your teams effectively without losing yourself. However, if you dont understand someones question, you should ask for clarification and answer accordingly. If it's not the subject that's not being understood, but the explanation of it (that is, the misunderstanding is in the delivery), "could you rephrase that?" So, if there is any confusion about instructions, make sure you ask for clarification. I am sorry, but did you say he is the companys CEO? ncdu: What's going on with this second size column? Let me see if I understand this; you want to create a proposal which would limit our available staff positions for hire? Recently, an American client told me that shes really impressed with my English. Flowrite turns your instructions into ready-to-send emails and messages across your browser. How can I ask, "Why did you send me this link?" Whenever confusing, lengthy, or multi-part topics are presented, there is a high probability that someone will have missed some of the information shared, prompting someone to seek clarification on the topic. Well! Sometimes, you need to use a firm tone to let everyone know whos in charge and whats going on, and the phrase let me make this clear does just that. Show that you appreciate them taking the additional time to review the email, and describe how the information will help achieve the goal. State what the speaker has said as you understand it, and check whether this is what they really said. Always keep in mind that the other person is not bound to clarify things again for you. Asking somebody to clarify something implies that you understand the broad strokes but want more detail about a particular topic. Lets move on. Very often, a presenter will use this period to summarize whatever information has been presented, particularly if a question seeks clarification of a specific topic, so asking a clarification question will help to guide the lecturers attempt to explain what was presented. Always consider the setting: formal and informal. ", Instead of saying "I don't understand," you can also just say "I'm (a little) confused. Not sure if this was meant for me. In this situation, you may need to ask them to repeat, explain or clarify their position. Or rather, try to bridge your current understanding so that you can move forward. Thanks, you cared. My goal is to complete [Task A] by Thursday, so this information will help me to get started immediately. Hi Jessica, Thanks for your email. Speak from your own perspective, using sentences that start with, I rather than you. For instance, instead of saying, youre not explaining this very well, you could say something like, Im struggling to fully understand the idea that youre sharing. When people feel blamed, they become defensive. WebAlexander was a polite, considerate and astute student, who was always friendly, focused on his studies and considerate of others. being one of the first students to arrive at the class and asking detailed questions for clarification and verification of his understanding afterwards. Monitoring your tone of voice is a key element of learning to ask for clarification politely. How to ask for something in an email with 9 examples, Request for meeting email with samples and templates. When you are in a situation where you need to provide clarification on something, but you also need to be stern, using the phrase let me make this clear is perfect for getting your point across while correcting any misinformation someone may have had. ", Another way to say "I don't understand" is to say "I don't follow" or "I'm not following. Some time in your elementary school life, you may have had a teacher who said, The only stupid question is the one you dont ask. That stock teacher phrase couldnt make things any clearerits okay to ask for an explanation if you dont understand. Always try to ask open-ended questions while asking for clarification.
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