As we mentioned earlier, loose wire connections are one of the most common reasons why you may be experiencing issues with your ebike. Youll now want to check the adaptor port. Just like the title says, having no power via pedal assist when riding. I remove the battery and put it back in. Remember at the very start of this article where we told you not to charge using the discharge port. Required fields are marked *, Hi I just bought a new e bike First time i have used it all was fine When i wanna charge it for 1st time there has been no charge sept by the battery. Not to mention, many ebike owners dont live near an electric bike service shop, so getting the job done themselves can be a lifesaver. Motorized Bicycle Forums. I should be receiving my motor soon and Ill post some updates. jump starting the battery by bypassing the safety features on the bms sounds like a terrible idea. Clean them with a rag, and you should be good to go. Youre just after a jolt, not a full charge. One of the most convenient place to get new e-bike batteries is Amazon. It can quickly climb up to a decent speed of 22 mph, and with a bit of pedaling - a maximum range of 20 miles is claimed by the company. This bike uses a different brake styles for the front and the rear, and it also affects how the wheel can be taken off. The XT60 is the larger of the 2 cables. 2. Sort by. Get a bike, lose the car, help the environment. I also found the bushing loose on the bike side and tightened it also. http://electricbikereview.com/ If your electric bike isn't working there are several steps you can take to troubleshoot and fix the issue. If jumpstarting doesnt work, youll be looking into advanced techniques and cutting your battery open. Another thing to keep an eye out for is the possibility of your battery arriving already pre-aged. The controllers job is to take input signals from all the controls and sensors on the ebike, analyze them, and then determine the best way to transfer the power coming from the battery to the motor. To test the output voltage of your battery charger, you can use a multimeter or voltmeter. The bottom line? You must never leave a battery unattended when charging. To do this, youll need an XT-60 barrel adaptor. Electric bike batteries can have problems that fit into one of two camps. Insufficient Bend 7. Next, youll want to double check the battery charging procedure in your manual, and then plug the charger into your battery. Sometimes that means a DIY fix and other times it can mean a recall, software update or part replacement by a dealer. On hard cased batteries this is a complicated procedure. It is strong enough to comfortably support weights of up to 300 pounds and is ideal for individuals between the heights of 4'9" - 6'6". If your electric bike is being placed on charge and your battery does not seem to charge. If you can get your hands on a multimeter, you can perform a battery load test while your ebike is running. If all else fails, you can ask a local shop for help. This NAKTO E-bike product is also known as the Camel model. This fuse is usually located on the side and could blow up because of short circuits, vibrations, over-current, or old age. C 790 (pdf) Download. We and our partners use cookies to Store and/or access information on a device. Once its fully charged, test the battery by leaving it off the bike. Also, check to see if they are flush with the motor. Voltmeter can test an ebike battery or charger voltage. One reviewer and a few owners said the Camel could not power up steep hills. Ive contacted Biktrix and sent them emails. You only want to be doing this for a few seconds. It takes a few cycles to do this. I'm going to keep checking everything again I just needed to take a break before I go crazy luckily for me I'm in Ontario and it's freezing cold outside so it's not that big of a deal but I was wondering if you had any ideas something I could check or do to get this thing going again. Remember above where we said too high a heat and your battery will degrade. Next, plug the battery charger into the battery charger port on your ebike and observe the indicator light on the battery charger. any suggestions? Electric, Electric bikes have surged in popularity in recent years. No ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric bikes from Nakto as well as any help and solutions you know of. Normally, cruiser bikes are designed for short trips around town, short commutes to work, or running errands; However, the OX is much more . It's usually spliced in on the rear shifter cable just before the derailleur. Email:naktousa@gmail.com. Most of us have long-lasting memories and wonderful experiences of riding our bikes. Check if there are any melted or burned wires connected to the rear hub motor. Dont do that. If engaged, this will keep the throttle / motor from operating. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. ElectricScootering.com participates in affiliate programs such as Amazon Associates Program and other adserving platforms such as Adsense. The controller after 10 miles only has 1 bar left out of 5. More than one new Camel arrived missing vital components. If the insulation on the copper coil wires melts due to overheating, occasional short circuits may occur causing the power to cut off. A LiPo battery is a Li-Ion battery that is encased in a soft polymer shell. Using a wrench, you can easily fix this issue by slightly bending the prongs to realign them into the correct position. Some speed controllers are turned on by pressing the M button. The small electric folding bike is one of the most affordable on Urban Bikes Direct. The time length does not matter how often or not they have been used. When cells fail, its usually due to being under severe loads. Theres nothing worse than having to spend hundreds or thousands on an eBike only to have problems with its battery. Replace any snipped zip ties to secure cables away from moving parts. Check them out here. {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__, Scorpion and HyperScorpion Express Review, Common E-bike Battery Problems and How to Fix Them. 4 8. Common Electric Bike Errors. Thank you for understanding. Check the Ebike Battery. But if not, then you should buy a new battery. There are multiple ways to do this. The problem is that they sometimes err too much on the side of Caution. Overall Score: 7.9. Besides that, disconnected wires could also cause problems for the sensor and the throttle. We use cookies to ensure that we give you the best experience on our website. 1. The Nakto Camel F is a cruiser city style ebike. China is a huge electric bike market, and only a tiny percentage of the bikes sold have a lithium battery fitted. Youll definitely need a voltmeter now. Ill check with Roshan Monday if its in the mail. NAKTO Safe Brake 3-Cycles Electric Bike. The next time to cut down on your delay time is to disconnect the battery,then hook it back up.All should be good.You say your going up hill and the bike shuts down. Has the battery been left discharged for several months? I experienced similar problem with my second biktrix, a Jugg HD Classic, within 20 miles of riding new. Advancements in technology and design have sky-rocketed them from a pipe-dream to a. I have a rear motor hub kit 1000W 52volt and I've had it for about 2 years no issues untill few months ago I got a 03 error code on my ktlcd3 screen which after reading in the manual pointed to hall sensor issue, so because the sensors were only about a dollar each I just changed all three rather than testing anything and I was back on the road 100%. repair, or just want to come by and have a look at our eBike showroom stop by our electric bike repair shop located at 3330 Kurtz Street, San Diego, CA. Were going to help guide you through the world of electric bike batteries. 1. These tests will work for both charging and discharging issues. Im going to guess though that you want a simple way to check this. Bicycle Universe is compensated for referring traffic and business to these sources. Is there a motor controller fault? Hi. I suspect you need to go into a lower bike gear,going up hill in high gear is a good way to burn out your controller.The BMS battery management system is doing what its supposed to down when you try and take to many volts from the battery at once. If the battery pack hasnt been charged for more than 6 months, then its probably defective. To check the limit switch, though, you might have to remove the whole rear or front brake lever. Sometimes, the dirt roads can dislodge the cable connections; this is often the case with mountain electric bikes. The consent submitted will only be used for data processing originating from this website. Assistance by consignor or JJ Kane Auctioneers is not assured.) KT-LC5 (pdf) Download. In some cases, the throttle cable may also become stretched. I mailed him back with pictures and havent heard anything yet, this was earlier this week. If the battery is working well, the voltage will drop by a few volts only. In the US and EU, there are two main types of battery fitted to electric bikes. The Nakto Electric bike is cheap and durable for all your cycling needs. However, you should be aware of any problems that may pop up as circuit breakers are designed to protect the system and there could already be an ongoing problem thatll seriously damage components. Allow Necessary Cookies & Continue If this is the case, the electrical circuit cant be completed so no power will be produced. Sometimes the batt. No ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric bikes from Nakto as well as any help and solutions you know of. After unmounting it and leaving it for a while the function is restored. Then youll occasionally want to run the battery to 100% charged and do it 2 or 3 times in a row. Readjust the battery, stick the charger in and reboot the bike. When inspecting that sensor, try and look for signs of damage. Sale; Outlet; Home; Men's Beach Cruisers; Filter. I would suggest going to someone who has a basic knowledge of electronics and try to change the key switch with an identical one or search for any visibly damaged cables. 92110. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. I come home charger is red for 30 minutes I leave it's fine then it dies. rich c Well-Known Member. These programs enable us to receive commissionson recommended products related to our niche when we link to Amazon.com. Troubleshooting. If you do see disconnected cables, reconnect them to the proper port. It was in a local bike shop for about two weeks already waiting on parts via warranty for an unrelated issue as well. So it was working all day no problems then bam. In this situation, you could consider getting the wiring replaced. The battery has one red and two green lights on. . If you find yourself with an unresponsive throttle, the first thing to check would be the throttles cables and connectors. If the bike won't turn on after testing the battery and checking the connectors, follow the steps HERE to check the 40A battery fuse. It was determined that it is the torque sensor causing the malfunction. There is typically a minimum speed that will activate the drive motor. If it works without a problem, then you can be sure that the source of your problem is within your throttle itself. Give it a charge first and then go for a ride. Nakto. Call Us . The reason for the 100% charge cycle for the first cycles is so that your battery can balance. Or some other fault? If you have a voltmeter or a multimeter, you can test the voltage of the battery charger port. In the short term, this wont hurt - but after a while, the batterys capacity will go down. I checked all wires and connections. You might want to leave this one to the professionals. Sure, you could operate your e-bike without any brake sensors. Some electric bike models use flat pack cells - and these are known to swell if they suffer some damage. As a result, it should hopefully charge and then once youve put it back on your bike discharge normally. One of the most common e-bike problems is the power cutting out. There are plenty of electric bike batteries and chances are one will fit your e-bike. Its not that theres anything wrong with the throttle at all. How long have these issues been going on? Hopefully, the charger will now charge your battery, recheck the battery voltage, it should be pretty near to the full voltage of the battery. Placentia Warehouse: 1683 Sierra Madre cir, Placentia, CA 92870. By the end of the article, youll know the basics and have nothing to fear about batteries. When I turned the key to the on position the motor seemed dead again until I banged the bike up and down again. At times it's fine oother times it'll just die on me. Did you find put what the problem was. In this article, we're sharing a full guide on how to troubleshoot common ebike problems to help you get back on the road in no time. In this time what your waiting for is your battery to balance and settle. Read honest and unbiased product reviews from our users. Get ratings, pricing, and performance for all the latest models based on the features you care about. Hold the bike's "On" button for about 10 seconds to force the speed controller to turn on. Doing so will give you the best battery life. Well, were going to ignore that advice for jumpstarting our battery. Remember not to leave the battery pack on the charger longer than 24 hours, though. Suppose you have access to another e-bike throttle. Youll now want to hook the charger directly up to the power wires. Youll also have an indicator of the batterys current level on the battery pack itself or the speed controller. DPC 18 (pdf) Download. The only way to check if the battery is swollen is to drop the lower plate and take out the battery pack. These speed controllers could malfunction if damaged - either by dropping your bike or allowing water to get into them. How to change the new motor? There you have it, a comprehensive guide on how to troubleshoot common problems of ebikes. Bicycle Universe also participates in other affiliate programs and advertising platforms. We highly recommended not to leave the battery charger plugged into your electric bike for more than 12 hours. If youve dropped your ebike, then a part of the handlebars may have been damaged. Enjoy the [] While youre at it, you should also check the battery charger. On flat ground, most ebikes have a battery range somewhere between 30 and 45 minutes. A. Looks like all the connections are secure and in original working condition. Your email address will not be published. Secure the E-Bike in the stand so the E- Bike is at an angle it would be in if it were upright on level ground. The charger is showing red when I plug it in and after a while it turns green. Nakto Camel City Women's Electric Bike. There is an easy way to confirm whether or not the brake sensors are indeed the source of your throttle problems. If you overuse the throttle control, it may get stuck when pulled back and wont return to the off position on its own. Afterwards youll need to check your charging port results then or try a jumpstart, which weve nicely explained how to do in the section below. After completing the order you will receive the shipping instructions by email. The . . Mini Bikes; On Sale. For a better experience, please enable JavaScript in your browser before proceeding. $50 off when you subscribe! Well even point to some solutions to fix those problems, which you could do at home as a DIY repair job or hire a qualified repair person to do for you. com today! Monday to Friday. Kinda stuck and not sure what to do. Pedal assistance . On soft pack batteries, youll find that manufacturers have included an XT-60 adaptor. Just a quick question about jumpstarting the battery through the discharging port, I have a ebike battery that was left idle for almost a year and Im not able to charge it through the normal charging port. How fast can my electric bike go? If the fuse is in good condition and the battery pack is fully charged, check if the speed controller is in good condition, as well. If your ebike keeps cutting off, one of the most common reasons for such hiccups is a failing battery. If this is not true, then our next step is to jumpstart your battery. Or riding one or more times during heavy rain. Burn marks or smells are clear signs that it needs to be replaced. Be sure to first unplug the battery charger if its plugged into the wall. You can plug your voltmeter into any 2 of these terminals to get a reading. Thank you for your time have a nice day, About UsContactAmazon Affiliate DisclaimerPrivacy policy, Individual E-Bike ReviewsE-Bike Roundup ReviewsGuides and TipsE-Bike State Laws. Took battery off and back on and it powered up but quickly cut out and never powered on again. New batteries will have a break-in period. Another great thing to remember is that electric bikes will need to be fully charged before their first ride if you have bought an e-bike from your local bike shop theyll hopefully have done this for you. They usually tend to lose full charge capacity over this mark. If you have any questions about our product, please leave us an email and we will reply within 24 hours; 1-year warranty, like the bike's seat/motor/battery/charger, etc; Please contact us if you have any problems with the product, Nakto Inc will do best to provide you the best service. All NAKTO ebikes are covered under our 1-year warranty for the original owner. Thinking along the lines of PC boot-up errors that get logged but don't clear out unless manually done. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. The Nakto Camel F uses 26 X1.75" wheels with a Schrader valve. . Note how long the battery pack will last. If the damage is significant, then the switch itself may require replacing. We use cookies to ensure that we give you the best experience on our website. nakto electric bicycles sell from factory directly , give customers best cheap ebike price ,let every body have fun with electric bikes!By popularity E-bikes.ELECTRIC BICYCLE METER KTLCD3 Product User Manual . If the indicator light doesnt illuminate or even blink on and off when the charger is plugged into the wall, then youre dealing with a defective charger. It cuts out again after a minute or so. If the battery pack hasnt been charged for 6 months or less, you may be able to recharge it successfully. What makes the BMS switch the battery off and how do I solve this? Let it cool down and then charge it again. Join the Electric Bike Forum . Heres a picture of the magnet in position and over view of bike. How to carry your gear using panniers and backpacks, How you can get cheap cameras for your bike. Did you resolve your issue? Manufacturer: NAKTO *** Estimated Price . As an affiliate, we earn from qualifying purchases. LCD control panel instruction for fat tire e-bike, Placentia Warehouse: 1683 Sierra Madre cir, Placentia, CA 92870. The reason for the 100% charge cycle for the first cycles is so that your battery can balance. You can easily spot this by visually inspecting your handlebars and brake levers for signs of any cosmetic damage. This should reduce the load on your battery. Nakto Camel City Women's Electric Bike. Remove the tool from the chain. I have used two chargers and they all cut out at 81.5v-82v, sometimes 80v, do you know what could be the problem. Should be interesting. If it gets fully discharged, it willdeteriorate rapidly. If you find that the brakes have been pulled back because of damage and cant seem to break free, this will cause the motor inhibitor switch to stay turned on. It shows that the battery is all charged. Is the battery pack being charged to 100%? Few things are more frustrating than a throttle that doesnt respond at all. Emojo E1 Electric Bike. Refine view all. If the controller doesnt work at all, make sure that the power switch is turned on. Grab a flashlight and inspect every inch of the cable. One way to solve this is by dropping the assist level and pedaling a little harder when going up steep inclines or hills. If it was a sudden start to the issues, do you remember riding over some bad potholes or super rocky road? Disconnect those wires from the controller. I have a new bolt pro ebike. You dont need to discharge the battery fully. If this happens, youll tend to experience power cut-offs. To get your ebike running again, youll need to fix the jammed brake levers. Q: How to fix an unbalance bike seat? By that, we mean youve tried to press or twist the throttle repeatedly, but the bike just sits there motionless. Now, would be the time to take your electric bike back to your dealer. Once the speed controller recognizes that youre under 25 km/h, the battery management system will again supply power to the main motor. If so, then you can contact the manufacturer and file a warranty claim for replacement parts. I go home put charger unn port for battery they say it's fine. Of course, its important that youve run all the basic checks first. 2021 Scott Strike EMTB. Known Issues & Problems with Wolff Products + Help, Solutions & Fixes, Known Issues & Problems with Velowave Products + Help, Solutions & Fixes, Known Issues & Problems with Velotric Products + Help, Solutions & Fixes, Known Issues & Problems with Turgo Products + Help, Solutions & Fixes, Known Issues & Problems with TAUBIK Products + Help, Solutions & Fixes. Don't expect to go off-roading or covering long distance with this bike. Magnet is on the spoke in proper position. Measured voltage is only 1.6v. Is the battery working? ModWheel Direct Mid Drive Electric Bike Kit. No just a few days ago I got the same error code so I changed the sensors again only this time I'm still getting the code 03 error. Q: How to fix an unbalance bike seat? Of course, you can still pedal faster than 25 km/h, but you wont get any assistance from the main motor. Some will use a 0-100% range, while others have a series of LED lights, depending on the model. Display Manuals for electric bicycles. How to install the Nakto electric bicycles? The facts about Lithium Ion batteries are taken from HowStuffWorks and Techopedia. Thats why your e-bike accelerates only gradually as you slowly twist your throttle! From here, you can fully charge the battery pack and ride your ebike with the headlight on. The soft polymer shell allows the battery to be more flexible. The first step you should take to troubleshoot the matter is to inspect the wires or cables up close. Your email address will not be published. Here, buying a new pack from the manufacturer will solve the issue. By referring to the user manual, youll want to locate the wires for the brake sensors. But remember that theyre there for a good reason: to prevent your e-bike from damaging itself. Check the motors power transmission system for missing parts. Or, you can get a new battery from Amazon. You can take it to your local dealer and have them fix it, or you can make a little time and try and fix it yourself. Required fields are marked *. Bikes been down a week. Grab a flashlight and inspect every inch of the cable. Tools Youll Need To Troubleshoot And Fix An E-bike Throttle Problem, Preparing To Troubleshoot And Fix Your E-bikes Throttle Problems. How To Troubleshoot And Fix An E-bike With A Throttle Problem -, troubleshooting your e-bikes throttle problems. Snip zip tie excess so it is flush and smooth. Thank you for you help Ann. Before we start trying to troubleshoot or fix anything, we must understand e-bike throttles in general. Is the battery charger port full of dirt? $739.00. Deleted member 12676; Nov 3, 2015; 2-Stroke Engines; 5 6 7. Itll go from red to green when the battery is fully charged in most cases. However, in some chargers, the LED light will turn off completely when the battery is charged. Getting speed reading from the display when wheel is turning. Do they offer service in your country? In our guide, youll find out about different batteries, how to charge these batteries, and how to solve any common issues that may crop up with e-bike batteries. On the soft pack battery, youll be using the smaller of the XT-60 adaptors, following the same rules as above. As that magnet turns more and more, the Hall Effect Sensor will detect that and gradually increase your e-bikes acceleration as well. Try and charge to 80% and discharge until 20%. Seeing how most throttles have all of its wires and components bunched together, you might have to gently dig around to look for the Hall Effect Sensor. Li-Ion batteries can burst into flames, the risk is low, but always make sure of your own and your families safety. Still, the problem might not be the throttle itself, but it could also be the hall effect sensor inside or even the e-bike controller thats causing throttle problems. We get commissions for purchases made through links in this post. THIS SITE IS OWNED AND OPERATED BY BICYCLE UNIVERSE LLC. What I found was that the metal bushing nut supporting the electrical connector on the battery was loose allowing random disconnection of the battery from the integrated bracket. Doing so will give you the best battery life.
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