Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Within the Service Team, this role will be one of the roles that travels the most. Get email updates for new Service Advisor jobs in St Louis, MO. As a company, we constantly challenge whats possible, never simply accepting what has always been done. Rivian Field Service Advisor Jobs | Glassdoor Remains flexible and responsive to changing conditions, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Basic mathematic skills to prepare and transact estimates and payments, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. Assist in the development of standardized work, Communicate best practices, problem resolution and performance data to Supervisor and boundary partners as needed, Maintain a high-quality relationship with all departments within the organization, Support and participate in initial Launch activities for setting up SC locations and model change activities, 2 - 3 years experience in a customer facing role or similar in the Automotive industry (Automotive experience preferred but not required). Dsseldorf, North Rhine-Westphalia, Germany, Clinical Care Transition Specialist / Registered Nurse - Per Diem - Seattle, WA, Team Leader, Monitor Technician, Telemetry Surveillance Center. Experience in an automotive or high-tech environment preferred. OR, a combination of education and experience. PINKERTON | Comprehensive Risk Management. Filter your search results by job function, title, or location. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Get email updates for new Service Advisor jobs in Cincinnati, OH. 79% above the national average. Last name. Click the checkbox next to the jobs that you are interested in. Learn more in our Cookie Policy. Click the link in the email we sent to to verify your email address and activate your job alert. Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Role Summary The Field Service Technician will be responsible for overdelivering on the internal and external customer e Role Summary Responsible for establishing and expanding programmatic frameworks for budget and data management with a fo Role Summary Design and execute camera image signal processor tuning plans for ADAS cameras. The average salary for a Field Service Advisor is $53,046 per year in Illinois, which is 36% lower than the average Rivian salary of $83,804 per year for this job. Visit the Career Advice Hub to see tips on interviewing and resume writing. $26.14 per hour. If you care a lot about your work, you will have a hard time taking that much time off tho, Forever starts with us Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Mental and Emotional Wellness: We provide employees and their families access to mental wellness platforms and our Employees Assistance Program. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Get notified about new Service Advisor jobs in Boston, MA. Shifts may include evening, overnight, or early morning hours, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid drivers license in the state of residence that you will be driving/operating a vehicle, Will be subject to continuous Motor Vehicle Record (MVR) monitoring, Fully vaccinated against the COVID-19 virus (proof required). Rivian hiring Field Service Advisor III in Cleveland, Ohio, United Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Rivian employees with the job title Senior Software Engineer make the most with an average annual salary of $155,957,. Click the link in the email we sent to to verify your email address and activate your job alert. Dsseldorf, North Rhine-Westphalia, Germany, Clinical Care Transition Specialist / Registered Nurse - Per Diem - Seattle, WA, PINKERTON | Comprehensive Risk Management, Works every day to deliver a world-class customer experience, Ability to train/coach field service advisors on process and customer service, Understanding of overall shop operations and ability to partner with service teams to improve efficiency, Collaboration with Operations Managers and service advisors to understand training needs, Collaborate with cross functional teams to develop content and share feedback from the field teams, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Supports service centers as a service advisor as needed during high volume periods, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Perform detailed daily record keeping and reporting, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Over-deliver in a team-based environment to achieve a common goal, Minimum of 2-3 years experience in an in high-end customer service environment, High school diploma or equivalent experience, Experience in an automotive or high-tech environment preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Basic mathematics skills to prepare and transact estimates and payments, Ability to travel up to 80% of the time or extended assignments, Must possess a valid driver's license and clean driving record, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle, No driving related suspensions or revocation of Driver License (within a 3-5 year period), Will be subject to continuous Motor Vehicle Record (MVR) monitoring. Works every day to deliver an exceptional customer experience. Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong written and verbal communication skills with an ability to translate customer needs, Basic mathematics skills to prepare and transact estimates and payments. By clicking Agree & Join, you agree to the LinkedIn. Computer Troubleshooting Skill Help Desk Supervisor Field Service Launch Advisor V @ Rivian | Simplify Jobs Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. excuses voor het ongemak. Shifts may include evening, overnight, or early morning hours, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle, Will be subject to continuous Motor Vehicle Record (MVR) monitoring. All Rivian - Sales salaries. Average salary for Rivian Field Service Advisor in Illinois: $60,561. The average salary for Service Advisor at Rivian in Boston is $35.41 per hour, which is 111% above the national average. per informarci del problema. Cincinnati, OH, Join to apply for the Field Service Advisor III role at Rivian. By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. Apply sound problem-solving skills in order to maintain a high standard of quality to our customers, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that impact customer experience and work with supervisor to ameliorate, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Meet requirements of the state and federal law for automobile repair and consumer protection, Lead continuous improvement activities as needed, Read and comprehend instructions and follow established procedures. Get a free, personalized salary estimate based on today's job market. Bellevue. and use cases, The ability and willingness to learn and gain an understandingof Rivian's maintenance scheduling, Explain services and provide an exceptional customer experience, Utilize a forklift in required areas for transporting and organization of parts, Knowledge of Rivian's safety requirements, List and explain the 5S stages and methodology, Provide exceptional service to all customers using Rivian Guiding Principles, Degree or team leadership experience in a fast-paced environment is preferred, Ability to work independently ordering, receiving, distributing, and auditing parts, making recommendations to internal and external clients, addressing customer objections. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Salaries at Rivian range from an average of $73,787 to $160,200 a year. The company believes there is a more responsible way to explore the world and is determined to make the transition to sustainable transportation an exciting one. Strong communication, organizational and time management skills. Ability to prepare and disseminate effectively organized and coherent business communication while practicing established business norms. Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Rivian designed their emissions-free Electric Adventure Vehicles to challenge what's possible. El Segundo, CA. Administratief medewerker Venlo (32-40 uur). This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Shifts may include evening, overnight, or early morning hours, Fully vaccinated against COVID-19 virus (proof required), 3 - 4 years of Customer Facing Service, material handling / inventory management or equivalent,Experience in a Fast-Paced Environment. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. The Service Advisor will be responsible for overdelivering on the customer experience at our service locations. This goes for the emissions-free Electric . Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong written and verbal communication skills with an ability to translate customer needs, Basic mathematics skills to prepare and transact estimates and payments, Ability to lift up to 50 lbs. Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (Candidate Personal Data). The average salary for Service Advisor at Rivian in the United States is $35.04 per hour, which is 108% above the national average. Lamentamos pelo inconveniente. Actively supports management in the planning and execution of the launch of Service centers, Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure learning effectiveness. Search job openings, see if they fit - company salaries, reviews, and more posted by Rivian employees. Develop lab setups and test Do you want to receive a free, professional resume evaluation from TopResume? Caso continue recebendo esta mensagem, Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). What do Service Advisor at Rivian say about their pay and benefits? The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. The estimated base pay is $65,117 per year. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Click the checkbox next to the jobs that you are interested in. Referrals increase your chances of interviewing at Rivian by 2x. Answer phone calls, emails, and drive-ins to address any customer concern with the highest level of response and attention, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion. Your job seeking activity is only visible to you. You can update your choices at any time in your settings. Field Service Parts Advisor IV Job Opening in El Segundo, CA at Rivian Salary Range: $33-$38 (actual compensation will be determined based on experience and other factors permitted by law). As a Launch Advisor, you will travel throughout North America, opening new Service Centers on a rotation during a massive growth phase and supporting existing locations as they scale. OR, a combination of education and experience. $32 to $37 Hourly. Receive alerts for other Field Service Parts Advisor IV job openings, Salary.com Estimation for Field Service Parts Advisor IV in El Segundo, CA. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. Role Summary The Field Service Technician will be responsible for overdelivering on the internal and external customer e Role Summary Responsible for establishing and expanding programmatic frameworks for budget and data management with a fo Role Summary Design and execute camera image signal processor tuning plans for ADAS cameras. If you're able to think quickly on your feet, love to solve operational problems, possess high level of organization and attention to detail, and have a passion for adventure, then we want you on the team. Field Service Launch Advisor IV @ Rivian | Simplify Jobs Get a free, personalized salary estimate based on today's job market. Ability to read and speak fluent English. Answer phone calls, emails, and drive-ins to address any customer concern with the highest level of response and attention, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Calls and/or participates in huddles to collaborate on best and efficient ways to take care of our customers, Identify and order the correct part needed for any repair, Source or look up and understand parts assemblies / subassemblies, Physically and systematically receive parts and/or allocate back orders, Understand, execute and explain the Rivian BIN scheme, Utilize and navigate the following programs and documentation -SharePoint, Warranty Manual, Write It Right and Rivian's proprietary systems, Demonstrate and execute daily counts and understand the intended use of the tool, Understands all pay types (Goodwill, Customer Pay, Internal, etc.)
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