This often happens if you plug in your Gotrax into an outlet on a power strip rather than directly into a wall socket. I'll monitor the post to see if these are isolated or widespread. - Very dangerous as you can be cruising along and the motor completely shuts off. Scooter Does Not Run : ElectricScooterParts.com Support Scooters, tricycles, and other battery-powered vehicles are a great way to exercise and enjoy outdoor fun on a budget. On that same hill last week I got about 16 top speed. Electric scooter throttle not working - How to fix it - Thescooterguide If it does not change to red when you plug it into your hoverboard, your issue could lie in the charging port. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. *You may need to perform a recalibration up to three times to fix your issue. . To remedy these common issues all you need to do is place your Gotrax hoverboard on a flat surface and/or reduce your speed. Not much help really. There are many possible reasons why your Gotrax hoverboard is not balancing. If you experience problems with any of these models of e-bike file a claim below. Here you a can find all the frequently asked questions (FAQ) about gotrax products including our hoveboards, electric bikes and electric scooters. ESn^;*43x"Ir~\+RCe&1OkX2G0Y=wIdiFS Even if just pressing for a second - Kind of scary actually. Troubleshoot common issues with your gotrax hoverboard with our handy guide. Search General questions or product specific choose what you're looking for from our awesome drop down menu. )601368 cr5`M L&@)1(\x@ nh endstream endobj 111 0 obj <>>> endobj 112 0 obj <. 0 - Normal StatusE02 - BrakeE03 - Power Assist sensor failureE06 - Cell Under VoltageE07 - Motor FailureE08 - Handlebar FailureE09 - Controller FailureE10 - Communication reception failureE11 - Communication sending failureE12 - BMS Communication failureE13 - Headlight failure. If your Gotrax hoverboard will not turn back on you are experiencing an issue. Aug 15, 2020 These codes will pop up over your console's display when there are issues within your electric scooter. New Safe Step Technology - Both feet must be placed on the . They tell you to tighten screws that exist in the xr/ultra but are not present on the elite bc of the different design. EDITED TO ADD ON 3/24: GoTrax has reached out to me with a solution. We appreciate you customer service and willingness to do the right thing! 0000003099 00000 n This scooter is giving a E3 Error code and the manual simply states to replace the console. Between our 4 scooters, we have many minor quality issues and a few major manufacturing issues. This is a few specific actions that act as a reset for your board and can fix many common issues. Watch out world! Remove the footplate to access the batteries and wiring harness and visually inspect every connector to make sure it is attached. Gotrax scooter not charging? I had my second issue within 17 business days of receiving the scooter. This was fixed with the company sending a replacement tire. Save my name, email, and website in this browser for the next time I comment. Make sure all connections are secure and there arent any exposed wires or noticeable burns. PDF COMMUTING ELECTRIC SCOOTER - Monster Scooter Parts Problem 1: Electric scooter losing Power The first thing you should do is check the battery. Step 6 Install the battery pack. Back fender completely broken off, bottom screw plate snapped. But when I press the throttle, nothing happens. Can you please tell us how we can improve this article? I do like the scooter and hopefully it will be fixed so it can be used for friends and a spare. E02 - Adjust your brake calipers so that they operate effectively. Take care of your ride so it can take care of you. Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. Theres a good chance that you are charging your scooter but not getting a charge because there is something wrong with your wiring harness. Codes often have simple solutions and we are here to assist. Turn the key or power switch on and engage the throttle all of the way. While they are a fairly new technology, they are rapidly growing in both popularity and their abilities to manage different terrains and new technologies. When you connect the charger to the hoverboard it will turn red to let you know it is charging. E07 - Replace Motor or Motor Wheel Assembly. TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. For example, only standing with one foot on your hoverboard can cause some models to beep. Worse issue if in a crowd or on road and people behind you don't expect you to slow down. E1 - Communication FailureE2 - Brake Lever FailureE3 - Handlebar FailureE4 - Motor FailureE5 - Controller/Body End Failure. PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. Power on your scooter and take it for a test drive. 0000013506 00000 n Has expected us to be scooter technicians to diagnose the problems. Easy fix but annoying. If damaged do not proceed. Therealjondotcom 3 yr. ago. From loose power cables to defective charging ports, theres always a solution to make your Gotrax scooter start charging again! (If you see an issue, please stop and consult a technician before proceeding.). If it is not at or above the proper Voltage after recharging for 8 hours then it may need to be replaced. Expand the connector pins just the slightest to make sure everything is snug when you put it back together. First, plug in your charger and make sure that it works before continuing. If the battery is fully charged, then the issue is likely with the motherboard or wiring. GoTrax G4 Commuting Electric Scooter w/ 25mi Max Operating Range & 20 E03 - Change speed settings or gear. Gotrax G3 Plus Commuting Electric Scooter, 18Mph Power 300W Motor Now i have error code 30! If only one device doesnt charge when plugged into a wall outlet, it could be an issue with that specific device or with its battery. GoTrax GKS: Specs. Include an image for extra impact. How To Read A Gotrax Scooter Wiring Diagram | WIREGRAM Back wheel brake mis-aligned. If you suspect either issue, try removing and reinserting batteries or replacing them altogether with new ones before attempting to charge your scooter again. Set the battery to the side for disposal. Gotrax scooter doesn't work - YouTube Turn the key or power switch on and engage the throttle all of the way. 110 20 Gotrax is known for adapting its electric vehicles to the needs of consumers. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. Ive taken it to work 4 times already with a round trip of about 11.5 miles (charge at work) and it's been fine. The Compact 25v.2 Battery and 150 Watt electric motor powers the GKS for up to 7.5 miles per charge. Gotrax GXL v2 problem : r/ElectricScooters - reddit The problem with your Gotrax scooter may be a loose connection or a dirty charging port. Took 8 business days to fix (total of 11 calendar days). It will display all specifications more visibly. Electric Scooters Gotrax gxl v2 won't power on : r/ElectricScooters - reddit Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ). A leading manufacturer of Electric Scooters, hoverboards and e-bikes. What did the brake pad rubbing sound like? Learn more about your GOTRAX from full overviews and specs to troubleshooting. Store the screws and hook in a safe location for later use. When you plug your charger into the wall, the indicator light will turn green. Include an image for extra impact. Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here. Electric Scooter and Bike Troubleshooting Repair Manual - Motor Does We would be more than happy to help you by providing troubleshooting steps and also any replacement part needed if you are still under our warranty . Grab the new battery pack and ensure that your are installing the battery pack correctly. 0000001444 00000 n Firstly, you can check out the common troubleshooting tips we have provided, or check the indications specific to your particular model of Gotrax hoverboard here. I will come back and edit the post if I experience anything that you've listed. In this video we take a look inside a GoTrax G2 Scooter. Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. I purchased a Gotrax GXL V2 and recommended it to 3 others who have also purchased it as well. New comments cannot be posted and votes cannot be cast. Make sure that these are not punctured if they are air-filled. Take care of your ride so it can take care of you. Use a can of compressed air to clean out any dirt and debris that may be stuck in there. This guide acts as a resource for GOTRAX users looking for a fast and efficient way to troubleshoot possible error codes that may occur on your Electric Scooter or Hoverboard. . 0000002873 00000 n I have updated my review from 1 star to 3, and will update again . Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. The scooter is barely accerlating (I can only get it up to 7 or 8 mph on a flat surface and not over 3mph on even .
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