Medication: Your prescription medication should be kept close at hand in your purse or carry-on bag rather than in your checked baggage. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. WebMake travel your tradition during Holland America's 150th year of cruising! Please fill out the form and return it to the Guest Services as soon as possible. If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ships scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to a, Express Docs including your Boarding Pass, Port Day:8:00am - 10:00am | 4:30pm - 6:30pm, Sea Day:9:00am - 12:00nn | 3:00pm - 6:00pm, Embarkation/Disembarkation Day:8:00am - 9:00am | 5:00pm - 6:00pm, Casino-smoking is allowed in designated areas for active players only and only when outside of 12NM from the Netherlands. Representatives are available 24 hours a day, 7 days a week and 365 days a year. Guests using mobility aids should select a stateroom that will meet their needs and allow for appropriate storage of their mobility equipment. Additional information concerning Customs matters will be provided during your cruise. WebHolland America Line is committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that is feasible. Cigarettes may also be subject to a tax imposed by state and local authorities. Upgrades are available once on board for a single day, the remaining duration of the voyage or adding more devices. The Greenhouse Spa combines the best of the most distinctive and luxurious spas on sea and land integrated with proven home spa programs and exclusive products that enhance life and promote well-being. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you. What can I use it for beside food? Inmany ports taxi lines can be long and distances to private transportation can be lengthy. I do like the new kiosks near the front desk for running off a copy of my bill without having to wait in line at the front desk. Representatives are available 24 hours a day, 7 days a week and 365 days a year. Tours are available for purchase up to three days before sailing. If you receive a busy signal or message, please hang up quickly and try your call again. (Only a few days before I told her about the deposit, she booked this cruise on a frenzied whim [long story, it was all rather unexpected] and, because of the deadline, I suppose, had to pay for the entire cruise for all seven of us in Oceanview rooms at the time that she booked it). Applications that use high bandwidth may be blocked and offerings are subject to change with or without notice. Do Not Sell or Share My Personal Information. WebHolland America Featured Promotion Get This Deal Avoya Advantage Exclusive Up to $500 Free Onboard Credit, Free Upgrades, Save up to 30%, Free Beverage Package, up to $600 Free Shore Excursion Credit PLUS More! Therefore, it may be in your best interest to planahead and pack some anti-diarrheal medication with your other medications. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. Please remember that many other countries have a similar policy when going ashore and you willbe subject to their currency allowances at the current exchange rate. You will be able to leave a comment after signing in, By I will make this one statement--a hold on a credit card is standard throughout the travel industry--rental cars, hotels, and cruise ships. For ships without Tamarind, guests will receive one night at Pinnacle Grill or Canaletto. Visithollandamerica.com for more information. The medical staff on board is not available for daily care, unless you are hospitalized in the Medical Center. You may also find more information on our tours and shore excursion programs on hollandamerica.com. In the absence of running water, use alcohol-based hand sanitizers to protect your health. Early Booking Bonus Offer is valued at $130 per day. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Cash is accepted in our casinos. If you enjoy indulging in onboard massages, pedicures, and facials, then youll love our Greenhouse Spa & Salon. Nurture your well-being with some well-deserved pampering at sea. Please keep this in mind when packing. Featured fares are per stateroom based on double occupancy. If you choose, you may settle your account on board with cash, and some folks also choose to use a debit card. Requests will be confirmed or waitlisted at the time of booking. It is also your access card to your stateroom. The line will be adding $100 in onboard spending Refunds for purchases of onboard products and services will be credited to your onboard account whetherpurchased prior to or during your cruise. It provides information on what to do in case of an emergency, as well as the routes to your Muster Station. We are travelling with our daughter/son in law and two grand children 6 and 10 in two cabins (grandkids with the us of course). The medical staff on board is not available for daily care unless an individual is hospitalized in the ships Medical Center. We invite and encourage all of our guests to assist us as we work to protect the environment, both on board and while ashore. Each year between 20%50% of international travelers (an estimated 10 million people) develop diarrhea. Cigar and pipe smoking is not allowed anywhere inside the ship; it is only permitted on the outside decks where smoking is otherwise allowed. By Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. Professional, local guides and independent tour operators that meet our high standards lead each tour. Holland America Line is Tweens: Nukeball, Xbox Tournaments, and Olympic relay races along with theme parties Brave the Night, Mysterious Spy Night and Country Carnival ensure that guests ages 7 - 12 years look forward to each day at Club HAL. Any and. Please contact Ship Services for further information. Some banks may keep the pre-authorization in place for up to 30 days. We always use our Holland OBC first, then if we have any left, it gets Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. This will help prevent delays in obtaining pre If we do not have your information by this deadline, you will be unable to sail. Holland America Line has implemented this requirement so that you all remain together should an emergency arise that requires one or more in yourparty to be disembarked in a non-U.S. port. For more information about our safety and security procedures when you board the ship, see the From the Captain booklet in your stateroom. OBC is merely a reduction in the amount that you have spent during the cruise. So everything you charge to your room (beverages, on-board shopping, The amount of time you allow to transfer from the ship to the airport will depend on the disembarkation port. I think putting a hold on your credit card for 60 dollars a day for children under 10 seems a little bit excessive. I was told that if there is a waiting list for an excursion, then you get put at the bottom of the list,so make sure there isn't a waiting list before cancelling & rebooking! If you plan on bringing a scooter on the ship, please contact: Phone: 1-800-547-8493 (locally at 1-206-626-7044), Email:GuestAccessibility@HollandAmerica.com. On Dressy Nightswe take it up a notch and recommend slacks, skirts, dresses, blouses, collared shirts and jackets. Also, stop your newspaper delivery or have a friend or neighbor take them in for you. CIBTvisas also provides a concierge service should you wish to have a dedicated Concierge Specialist manage the entire process from start to finish while providing the expertise necessary to ensure your request is approved as quickly as possible. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Phone: 1-800-513-4515 (locally at 1-954-585-0575), Email: info@specialneedsatsea.com Website: specialneedsatsea.com, Phone: 1-877-478-7827 (locally at 1-780-986-6404)), Email: reservations@scootaround.com Website: http://www.scootaround.com. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. For 6- to 9-day voyages, guests will receive one night at Pinnacle Grill, Canaletto or Tamarind. What it means is that if in Ketchikan or Juneau or Skagway we decide we want to buy something special, I'm going to have to remember that I have a $2500 hold on my card. I have a $25 OBC per pax. gpmacki, July 28, 2010 in Holland America Line. It is how it is. Regarding the children, what I was told by HAL is (oh, BTW, I have a 13-year-old son who is a child with autism and, while very high functioning, still has some autistic tendencies, coupled with ADHD) that there were two ways to approach this. An additional charge may be applied. Any additional information concerning currency restrictions, please contact the customs agency in their country. 150th Anniversary Celebration | 2023 Cruise Deals | Holland America Line. Generally, the ship is subject to certain government procedural requirements upon arrival. For 21+ day voyages (excluding Grand Voyages), eligible guests will receive US$300 credit per person to apply toward their shore excursion purchase(s). Swimming: Swimming pools are available on board all of our ships, and there are plenty of deck chairs and beach towels available for your use on deck. Find a better price on any tour we offer and we'll refund you 110 percent of the price difference in the form of an onboard credit. Jeans, shorts and T-shirts are only allowed in the casual dining restaurants. Other approved proof of citizenship documents such as a passport card, an enhanced drivers license (EDL) or certificate of naturalization along with a government-issued photo ID are also acceptable. The card can only be settled for the amount of the pre-paid Gift Card. (Voyage plans cover your entire cruise and are available at a discounted rate. Holland America Line shall not be responsible for any loss, cost, disappointment or damage of any kind as a result of any luggage lock removal, alcoholic/nonalcoholic items, or other prohibited items removed and discarded in violation of the policy. Please inform your credit or debit card issuer in advance that your card will be used on a Holland America Line ship.
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