First you will have an assessment test which is basically you need tackle the time limit. The hiring process at Dnata takes an average of 44.11 days when considering 29 user submitted interviews across all job titles. We are proud that our reputation attracts talented and motivated people. You have likely gained many valuable skills in your career. I admire the creativity and unconventional thinking in business and arts.". ", "Stress is part of any demanding job, and I embrace it to the fullest. Interviews at Dnata Experience Positive 50% Neutral 50% Getting an Interview Applied online 67% Campus Recruiting 33% Difficulty 2.0 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs I am self-driven and have no problem taking the initiative to get the job done. Last year I was given the opportunity to take a course in A and another in B. Receiving feedback from a manager or supervisor can be tough. I applied through college or university. Think about what bothered you about this person and how you were affected by their behavior. I will always be myself and keep my integrity first. This training includes topics on transportation management, government policy and workplace safety.". "I completed my Engineering degree in 2011 from University of Florida. ", "It is a challenge to stay up to date on the transportation industry, with policy changing on a regular basis. The higher priority tasks, I complete first. The interviewer wants to know that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase. - What is your favorite part about working here? The recruitment coordinator immediately called for an initial interview after passing the paper screening. - Is there anything from my background and experience that I can clarify for you? To help you prepare for a Dnata job interview, here are 31 interview questions and answer examples. This approach will show the interviewer that you are open to coaching and willing to expand your knowledge to make yourself the perfect fit for Dnata. The interviewer wants to know that, if hired by Dnata, you would enthusiastically contribute to their safety-focused workplace environment. I would have participated more in external company events. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. We will get enough time to answer the question and no need to be hurry. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Discuss the importance of safety, and what it means to you. We should prepare about our self very well. How to Answer: Why Do You Want to Work Here? If I were to be asked to lie, I absolutely would not do that. ", "That is a great question! You have won multiple industry awards which tells me that you are an innovative and growth-minded organization. I was also processed for final interview. I am great with autonomy and working independently; however, I am also able to collaborate with my coworkers very well.". Are there particular types of situations that you find distracting? Recruiter contacted me11 %. dnata Jobs - CUSTOMER SERVICES AGENT - GCCRecruitments To find out more about the cookies we use, see our Privacy Policy. This site is protected by reCAPTCHA and the Google This interview question allows you to demonstrate your ability to be a self-starter. P.O Box 522, Flight Catering This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Skilled in Management, Microsoft Excel, Customer Service, Microsoft Word, and Sales. We do not have advertisements on our pages but we do try to make money through paid-memberships. It felt great to accomplish so much and receive recognition for my dedication. Languages:{%selectedMarker.languages%} 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. With that said, I also bring public sector experience from earlier in my career. It was cool working in the airport my great experience as customer service agent with DNATA was over 7 years I really love my job I had gained good experience how to handle passengers and to work with team . "I handle stress very well, and when you call my references, they will attest to this fact. "When I have a large workload on my plate, I do not stress over the tasks that are in front of me. The process took 1 week. You cannot change others, but there is always the option to upgrade yourself! Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. I refused to lie, and we stayed late. Perhaps you read infrastructure related magazines, follow particular engineering journals or subscribe to an industry-related blog. dnata Employment and Reviews | SimplyHired If you want to ace your upcoming interview, practice with our topical-based interview question sets. Get started with your Free Employer Profile. Would you mind sharing with me your favorite source for transportation-related news?". Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. There is a chance that much of the information you are going to access could be confidential and you may be assisting with the transport of dangerous goods. Able to work under pressure, and possess good problem-solving and communication skills. Sorry I couldn't remember the acronym for one! | Learn more about Muhammad Shofiyan Abdul Aziz's work experience, education, connections & more . At this moment, if I could choose any course to take, I would pick XYZ. "I understand that your work environment is very collaborative. Sorry I couldn't remember the acronym for one! ", "In my first position out of college, I worked with a person who enjoyed gossip in the workplace. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. Interviewer asked me about 7-8 questions and I got the offer next week after the interview. "I am always interested in learning more about this industry and the changes that are taking place. Talk about your education experience and be sure to highlight any areas of excellence. I certainly enjoy the challenge!". Simple and easy to understand the process. real person. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. Followed by 2 technical ,1 managerial round. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. I applied through college or university. Life gets busy, but this is a great opportunity to network with your peers outside of the daily grind of business.". Common stages of the interview process at Dnata according to 7 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Dnata Passenger Service Agent Interview Questions | Glassdoor Maybe you gave them confidence in their strengths by encouraging them, or perhaps you offered some helpful hints. Customer Service Agent (CSA) (Current Employee) - Heathrow - January 26, 2023 A very good company with lots accreditation. malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. Ground Handling | dnata I have been in the industry 7+ years. Dnata Customer Service Agent Interview Questions | Glassdoor Once You Subscribed, Don't Forget To Verify It From Your Email Address. My criminal record is clean as is my drivers' abstract. - Is this a replacement search or a newly created role? Everyone has something to offer using their unique qualities.". Si vous continuez voir ce Vocational or Diploma (12+2 or equivalent) desirable but not required. After a week, I was called to report to start my duty. United Arab Emirates, Corporate Communications las molestias. This question challenges you to think about how you act as a leader in your daily life. Give an example of how you coached a coworker who was having difficulty preparing for a big presentation. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. This allows us to improve and customize your browsing experience. We completed the project three days ahead of schedule. Why do you specifically want to work for Dnata? The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site! ", "I demonstrate leadership ability on a daily basis by effectively managing my projects and clients independently. Are you someone who can handle stress on the job? We should prepare about our self very well, I applied online. The ability to make . My experience was great during the interview session. The interviewer would like to see that you proactively go after what you want and that you will act as a positive change-agent when you see room for improvement in the workplace. Our Pilot and Crew Services Crew transport service Crew hotel accommodation An escort through immigration and security I see that you have operations management positions open. I interviewed at Dnata (Manchester, England) in Oct 2022. Dnata Interview Questions (2023) | Glassdoor {%selectedMarker.postalCode%}, Tel:{%selectedMarker.telephone%} questo messaggio, invia un'email all'indirizzo I am looking for a competitive salary in my next position. dnata Job Description: To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. We are sorry for the inconvenience. I was top of my class, and working full time. ", "I fully understand why a complete background check is required in this field of work. Very easy, nothing to hard. The process took 4 weeks. "I feel that it is a vital approach to create alternative scenarios in all situations. "In my previous position, I did have a coworker who didn't pull their weight which created more work for the rest of the team. I learned how to concentrate through chatter or disruption better than before, and I perfected my skills at refocusing someone else to the task at hand.". . Followed by 2 technical ,1 managerial round. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) . Avoid taking this as an opportunity to complain about someone; instead, view it as an opportunity to showcase your ability to deal with difficult people while maintaining your productivity. Muhamad Abdurohman - Customer Service Agent - dnata | LinkedIn The you ill have a hirevue interview. Include details of your project timeline, which you led, or what you had to teach yourself for the project to be successful. 7 Dnata Passenger Service Agent interview questions and 2 interview reviews. Other21 %. Wenn That experience was also helpful because it taught me a lot about process and navigating the red tape associated with government projects. 3 round of interview. My boss did notice an improvement in my performance, so I formally suggested that the company pay for every employee to take one course per year. Talk to the interviewer about your career progression and what you would like to see in the future. "Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. "My current work situation is quite independent; however, I do volunteer on a weekly basis at the local homeless shelter. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I have three years' experience in public transport and four years' experience in private transportation. - How long has this role been vacant? Are there any courses you would recommend I take to round out my experience? I feel that this particular position would take my career exactly where it should be. Followed by 2 technical ,1 managerial round. "For the past four years I have been working with ABC, in the private sector. "I have used a variety of team-based messaging applications. Working for Dnata is generally fine, management isn't overbearing and in fact a little distant. Plan B is always ready to go.". Positive attitude with a natural ability to provide excellent service in a team environment, and when dealing with people from many cultures. Experienced Customer Service Agent with a demonstrated history of working in the airlines/aviation industry. Free interview details posted anonymously by Dnata interview candidates. The process took 1 week. Every new dnata employee, regardless of location or company, receives consistent training on their first day. ", "I greatly appreciate constructive feedback. People cannot deny the ways that you impact their life, regardless of how they feel about you.". Dnata Customer Service Agent Interview Questions Are you the individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability? The dnata way We strike a balance between doing things our way - leading to service consistency - and encouraging our people to use their initiative to find new and imaginative ways to solve our customers' challenges. los inconvenientes que esto te pueda causar. It's a better way to conduct such interview method. 37 Dnata Customer Service Agent jobs. The recruitment coordinator immediately called for an initial interview after passing the paper screening. This ask was very exciting for me because I love to have a workplace where people know each other, are comfortable having a meaningful conversation, and where everyone can let loose now and then. "I naturally take on a leader and mentor-ship type of role with my co-workers. enva un correo electrnico a Assure the interviewer that you can handle these types of difficulties with professionalism and poise. Without a healthy work environment, morale will be low which creates an environment that fosters accidents and low productivity. If you have an expense account or resource allowance, it is very respectful to the company to be as thoughtful with that allowance as possible. Our date tracking prior to 2019 was not accurately kept. Be the first to find this interview helpful, Its all about situation. {%selectedMarker.addressLocality%} Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Onze I was asked what does JSON stand for and got the first two letters (what is this school)? They were lively and effective, and sales increased by 23% in the first 90 days of implementation. "In additional to my regular responsibilities, my previous employer also asked me to be the head of our social committee. dnata interview questions & answers | Indeed.com "I understand that you have a variety of competitors; however, I am most interested in working for Dnata because of your strong interest in client service, and employee safety. I have multiple safety-related tickets including X, Y, and Z. Dubai Lamentamos pelo inconveniente. Be enthusiastic when you discuss your long-term career plans! Job Location: Dubai, United Arab Emirates. Candidates interviewing for Vice President and Software Engineer rated their interviews as the hardest, whereas interviews for Airport Customer Service and Civil Engineer roles were rated as the easiest. This was disgusting behavior from an interviewer to question my integrity. Aydanos a proteger Glassdoor y demustranos que eres una persona real. I wanted her to stay and enjoy her employment with us, so I took the responsibility of ensuring she was settling in well. The two sectors bring their challenges, so it is difficult to choose a preference. dnata Interview Questions & Answers | Indeed.com I interviewed at Dnata in Feb 2023. Often we will leave the tasks that we don't like for last in the act of procrastination. "If given a choice, I would leave my documentation tasks for last. The interview process at DNATA is long and strenuous as there are many preliminary rounds. Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. Assure the interviewer that you see long-term career potential with Dnata. It's fast and makes every day different. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, All Qa realated question manual test cases, Its all about situation. Handles excess luggage and collect excess payment. per informarci del problema. My dream would be to earn a leadership role with Dnata down the road.". Find additional company focused interview questions by practicing from one of our industry sets. Our team started to complete most of the tasks when it came to group projects. First, we get everyone off to a common start. It didn't take much time before our manager noticed this particular individual was slacking.
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