You can not ever speak to a Manager when you do they hand it back to the same rep who coulnt help you in the first place! Once the app and email has been set up, an icon will appear on the applications menu. Have question about your phone or service? Or who knows as it was not freely shared. Cleveland Ohio, XUC pro wrestling Xtreme underground club Xuc wrestling is a sham Dartmouth Ma, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. I've been on the phone with them several times and assured it would be activated in a couple of hours, still waiting the following day and have to waste time calling again Ever since they teamed up with Verizon it's been a nightmare. The company offers a wide variety of phones, including budget phones that come free with a phone plan. Its slower data speeds may not work for people who use their phones for streaming. Companies can ask for reviews via automatic invitations. Check your balance, refill or manage plans and phones with our 611611 text feature. Your Straight Talk phone uses the towers from one of these four networks. Please click on www.straighttalk.com/Coverage to view our Service Area Map. And this doesn't make any sense at all. The next step is to activate your device and redeem your plan. Unsubscribe easily. It's not always clear what is the best way to talk to Straight Talk representatives, so we started compiling this information built from suggestions from the customer community. Straight Talk is also branded as Tracfone and offers prepaid phone service. Click below for our Contact Information and hours of operation! 4G LTE or 5G-capable device required. Concerns about data usage are often reported by users. Click below for our Contact Information and hours of operation! Its Free to Join! Actual availability, coverage, and speeds may vary depending on address/location, signal strength, network connection and traffic. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. I turned it off and back on still no service. my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. You will be able to reactivate your Straight Talk phone with the same phone number within 30 days of your Service End Date. WebStraight Talk offers a variety of plans depending on your needs. However, you wont be entitled to a refund if you dont have a plan running or only a few days left until your last subscription expires. The latest review Sales/Customer Service was posted on Feb 21, 2023. I had straight talk for years. This is the best way to manage and repair your business reputation. If you need to see tips for WiFi connectivity, click here. Went to walmart to buy a hotspot to get me by. There are five different plans to choose from that offer different data, speed, coverage and pricing options. The NEW $55 Plan will now provide Unlimited High-Speed Data. Please visit our 611611 Page. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. When I switched my wife to Visible from Cricket it only took ten minutes.I will never buy Straight Talk again. The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.) I called Straight Talk today to get it fixed/replaced and after explaining what happened, the person I was talking to said she needed to give the call to a manager. PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. I am very upset that they would not honor the warranty that the phone was supposed to have. Straight Talk has continued to offer quality services since launching a few years ago. If you need more data, you can purchase a 2 GB data add-on option for $10. Straight Talk customer care can address many of the most common customer service issues experienced by wireless service users. Verification can help ensure real people write reviews about real companies. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. This all happened after verizon bought them out. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. If they had just told me to put in a credit card on the account and use the original zip code, would have been solved a lot sooner. Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted. Copyright 1997-2023 Ripoff Report. Yesterday we discovered that we can't call the New York State Police. I'd have to message back later so I called and there was no manager on duty so left my call back number to speak with a manager and 2 days later still haven't heard from Straight Talk. Your Privacy Choices. Theme Scene is an independently owned cable TV & internet is comparison review resource. Walmart rep asked my address then recommended ST home internet. I am not alone in this and their Facebook page is full of similar issues. Find out how we combat fake reviews. I want to keep the phone just someone lying to me like that is crazy. WebHow to Contact Straight Talk Customer Service Using DoNotPay! So I'm out money with no phone or service and thus far no solution offered. This number worked fantastically, and I got all I needed accomplished! Hiding negative complaints is only a Band-Aid. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. I have been without service since 1/02/23. I guess you get what you pay for with the cheap service!!! Your transfer of a Straight Talk Number when upgrading to a New Straight Talk phone may take up to 24 hours. They lease service from AT&T, Verizon, T-Mobile or Sprint. Calling Straight Talk back may result in you getting a representative who is able to help you. File your review. He'd done the rehab thing twice and been heavily involved in the 12-step recovering Well, victory Monday was fun while it lasted Cleveland Browns fans. Actual availability, coverage and speed may vary. However, despite the quality of service they offer, there comes a time when you might want to cancel their services. He then said that a label would be sent to my email, to send the phone (via UPS) to Straight Talk, after they received it they would send a phone back to me. I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. It offers a wide variety of smartphones and allows users to activate service on their current phones. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. At Straight Talk, you can buy phones compatible with AT&T's LTE network. If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. Access the Wifi Optimizer to help reduce data usage. Questions about data usage and calls made, Recommendations regarding appropriate calling and data plans. I bout a iPhone 14 pro through them over a month ago, had issues setting it up and that was a nightmare but it finally worked. But I stayed on there three hours trying to get a phone for my husband. However, if youre sure that you want to cancel your Straight Talk service, just let them know your position, and they will initiate the process. You can use our automated system or speak to a Customer Care Representative. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. Terms & conditions, Privacy Central WebStraight Talk, Inc. BACKGROUND APPS: Turn off apps running in the background. F this company. They refuse to refund my money too. I have been a loyal customer since TracFone days! "Wait 30 minutes or 2 hours and we'll call you back to see if it's working". My phone service is not working. Jan 4th of 2023 lost all coverage and internet. Claim your profile to access Trustpilots free business tools and connect with customers. To reactivate your Straight Talk phone please go to www.straighttalk.com/Activate. If youre moving to another state, especially a location where Straight Talk doesnt currently offer its services, it makes sense to cancel your current subscription and switch to a carrier that is readily available in your new location. I have been with Straight Talk Wireless for 3 years now. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. Advertisers above have met our PLEASE if you want good service or a good phone plan look ANYWHERE else. Unsubscribe easily. Conveniently this happens while Im broke down in the middle of road. Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am. He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. A month equals 30 days. > Understand My Bill. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, minutes used and other factors. Long time customer of Straight Talk. I would leave 0 stars if I could. Refill with your credit card right from your device. I highly recommend straight talk as yo Straight Talk is a cellphone service provider that offers fixed and unlimited monthly plans. Chat with Support Call Directly Need guided support? Estimated amount consumers saved since 1997: $15,590,010,907. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. That's how much they give a . Tip for resolving issues: Before trying again to resolve your issue via phone-based customer service, live chat, or social media platforms, jot down some notes about your problem, your experience trying to resolve it and what you'd like to happen next. I gave him my code as I have done in the past. RATES EXCLUDE INTERNET SERVICE. International long distance service is available to select destinations only, which are subject to change at any time. Straight Talk works like most other major cellphone companies but doesnt require long-term contracts. Customers can choose a month-to-month option or save money by opting for a three-, six-, or 12-month data plan. He said he was not allowed to transfer the call to anyone else. My other carrier released my number which left me with no phone for 36 hours. Their website claimed my transaction didn't go through even though my credit card was charged. Copyright 1997-2023, Ripoff Report. Straight Talk does not own their own cellular towers. Its Free to Join! The wireless phone number can be changed only up to 4 times per year. I have purchased my plans by the year for long time as well. Internet, (Kathy) Song Mo Xin Song Mo Xin Im not able to access my funds or be able to talk to a live representative unless I pay a $34k deposit. MORE INFO Try entering a new Zip Code Continue Close Video Clear Button continue with this zip code YOUR CART IS FULL You have exceeded the amount of items allowed in your cart. The NEW $55 Plan will While Straight Talk does not have a specific family plan, it makes it easy to add lines to your existing service. Your phone should be active within minutes; however the activation process may take up to one hour. Our content is intended to be used for general information purposes only. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. I am a prospective customer of Straight Talk. Customer service is the worst, worst trained individuals on the planet. This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). Verizon does not work well in this area, hence the AT&T sim card. Welcome to 611611, the text helpline. If there is one thing we love about Straight Talk, it is the fact that they have made it easy for users to sign up and cancel their services. Information may be transmitted with a delay and may not reflect actual balances. After spending over 2 hours on hold they disconnect me. Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. I got the box and a 1 month data card. Here, check out a few of them: Phone: If you want to cancel your Straight Talk service quickly, use the phone option. Typically, the Straight Talk team will provide you with the details of how to return their equipment to them. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. Some phones on specific plans have hotspot capabilities. Called customer service and she did not help me at all. Unacceptable. Straight Talk represents will, however, be able to provide you instructions for getting your device replaced or serviced. If your are able to make and receive calls, your Straight Talk phone is active.Keep in mind that upon completing the activation steps either through our website at www.straighttalk.com/Activate or through our Customer Care Center at 1-877-430-CELL (1-877-430-2355), you will be asked to place a test call to confirm that activation was successful. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I asked what request and he said that the ticket was closed and there was nothing else he could do. Still hasn't. If you do not have a Google Account, the phone will prompt you to create one and will guide you step by step to do so. I had a fraudulent charge on my credit card account from Match.com. Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone.
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