} Select Accept to consent or Reject to decline non-essential cookies for this use. Saturday 8:00 AM to 4:30 PM. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. } .hmg-jb-mobile-footer-nav>li>a { var __noconflict = true; In recognition of Thanksgiving, HCTRA customer service call center and administrative offices will be closed Thursday, November 26 and Friday, November 27. Business operations will resume Monday, November 30. Houston, Texas, United States. HCTRA Harris County Toll Road Authority Voice messages left after hours will be returned the following day. For questions regarding METRO HOT Lane toll charges, contact HCTRA Customer Service at 281-875-3279. Harris County hiring Customer Service Representative - Compliance doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. Overview of CSC complaint handling. How do I contact METRO about their HOT lanes? var checkSSL = function() { If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. Text message rates may apply. background: #376d7d; Discover which options are the fastest to get your customer service issues resolved.. They charged my account 2 times within the same minute . Please allow 24 hours for a customer service agent to respond to emails. Learn more in our Cookie Policy. Click here Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. This page includes FAQs related to the BancPass Toll Sticker and also information specific to your local Toll Operator such as new road openings, electronic conversions, system issues, and any other information our Users need to know! Take your RELOAD CARD, which you received in your Starter Kit, to any participating retailerProvide the cashier with your RELOAD CARD and let them know how much you would like to fund your account. No endorsement has been given nor is implied. Users can also reload online via the BancPass website: https://www.bancpass.com/reload/. Be sure to have two identifying pieces of information from the following list: BancPass does not initiate charges to your account. Customer Service Hours San Antonio, TX. Where We Are a Service Provider. RT @HCTRA: Today's the day! I have a disabled vet plate or other plate that allows for free tolls? color: #376d7d; . The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! The office staff are helpful, polite, encouraging. The $4 monthly late fees and $1.15 mail-in fee for a transaction would total $17.25 when it was . You will be notified and given an option to opt-out of BancPass service fees prior to being charged. Resource Staffing provides a variety of positions for jobseekers; they are able to help a multitude of people become employed under an agency that is organized and well established. The latest complaint credit bureau reporting was resolved on Jan 21, 2013. preview. 2555. Notify BancPass immediately by texting the word STOLEN to 866-978-5061. TheHCTRA.orgwebsite has been translated for your convenience using translation software powered by Google Translate. US. How can I contact Harris County Toll Road Authority about my bill? color: #fff; For roadside assistance, please . We currently are hiring for 2 different shifts for the HCTRA Assistant Dispatcher to join the HCTRA . For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. With the BancPass Toll Sticker you pay the lowest toll fee on the road. Business operations will resume Tuesday, January 19. The new system keeps penalties capped, and only assess late fees monthly, not for each transaction. If You Have Issues With Login And Other Do Let Us Know In The Comment Section. Unpaid tolls may result in additional fees and penalties, including issuance . To sign in, you'll first need to update your log-in credentials. Meeting daily, weekly, and monthly production objectives. The tag ID number is matched to an account and the amount of the toll is debited from the account balance. PLEASE NOTE: BancPass posts transactions as soon as they are received from the Toll Operator. Tracy reached out via a telephone call to see how I was doing after a very bad accident I had on the freeway. or by texting the word BALANCE to 866.978.5061. Mobile:832.725.5443 Harris County Toll Road Authority Employee Reviews for Customer Service You choose when and how much to replenish! Deactivating your tag only means that you will no longer receive tolls posted to your account from the date and time you deactivate the account. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Start-up and Commissioning Director - Water and Wastewater, RPA & UIpath Project Manager - Immediate Joiner, Per Diem Sterile Processing Technician Some Weekends Required - Einstein Montgomery New Rate, starpower Associate Director, Influencer and Entertainment Marketing, Executive Assistant - Kiewit Nuclear Solutions, See who Harris County has hired for this role. Love my recruiters & clients. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. Users can even use credit cards to replenish their account. 1485. Ripoff Report | Hctra Review - Nationwide - Harris county toll road Please be ready to provide the vehicle . As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. } Pulling issues faced by users like you is a good way to draw attention of EZ TAG to your problem using the strength of crowds. Contact EZ TAG | Fast Customer Service/Support 2023 - JustUseApp John Barrera - Bilingual Customer Service Representative - Harris If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. 77401 They found me something that really suited my personality and the type of work I like and they found it fast! You can pay for a Toll Violation Invoice you received in the mail online. It is also up to the User to adhere to all Toll Operator requirements. Monthly statements allow you to view your account activity. Pay your Harris County Toll Road Authority bill - doxo 1st. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. These essential cookies may also be used for improvements, site monitoring and security. I ve worked as a model home attendant 17 years and have always received positive results from the staff I ve worked with. Check your account activity. .hmg-jb-bg-primary { if (jQuery.url('protocol') != 'https' && jQuery.url('hostname') == jb_url_lower ) { Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. background-color: #376d7d; Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. for HCTRA (VEC)$15.75/hr. /* only load jQuery if not present */ Other payments may have a fee, which will be clearly displayed before checkout. Forgot Username | Career Pages download the app and log into your account using the same username and password color: #fff; Get started today. Jan 2023 - Present2 months. However you identify and whatever your background, we encourage you to apply today. Managing your EZ TAG account just got easier. Post customer service/helpdesk jobs for free; apply online for / HCTRA Assistant Dispatcher 1st and 3rd Shift job Texas, USA. . Mon Friday 7:30 AM 5:30 PM. I have worked here for over 3 years and I have the utmost love and appreciation for this company. Stuart Pe-Win - Chairman - Haddington Central Tenants and - LinkedIn HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. Join to view profile . HCTRA Harris County Toll Road Authority You may visit their website or send an email request by clicking HCTRA Email Support. Learn about doxo and how we protect users' payments. Lead Customer Service Representative at Harris County Toll Road Authority Missouri City, Texas, United States. 6538 South Frwy. .hmg-jb-alert-info .hmg-jb-alert-link, .hmg-jb-alert-success .hmg-jb-alert-link { Harris County Toll Road Authority United States employs 171 employees. } You may also call 866-978-5061 during normal business hours. As Texas slashes tollway fines, Houston drivers are faced with - Chron You can email support@bancpass.com or call Customer Service 866-978-5061 Monday - Friday during normal business hours. 2023 Texas Department of Transportation. var jb_url = 'careers.resourcestaffing.com'; HCTRA will continue to monitor TxTag's progress and will work with customers to address their concerns. This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. Call EZ TAG customer service faster, Get Support/Help, Pricing Info and more. HCTRA Harris County Toll Road Authority Prefer to pay as you go, and Pay your way? The Harris County Toll Road Authority does not operate any portion of the Grand Parkway. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. You can always login to manage your EZ TAG account. Ripoff Report Needs Your Help! Houston, Texas 77021, Media RequestIncident on RoadLandscapeRoadway ComplaintRoadway DamageWebsite IssueOther, BLUERIDGE TRANSPORTATION GROUP, LLC document.write("