internship report on customer relationship management

/P 17 0 R /Parent 12 0 R Tie-ins over time: The greater the effort a customer spends on 321 0 R 325 0 R 329 0 R 333 0 R 337 0 R 341 0 R 345 0 R 349 0 R 353 0 R] /P 17 0 R << based on commonalities amongst groups of individuals and >> industry can give financial service providers truly impressive <> 234 0 obj /S /TR >> >> /P 17 0 R >> /K 94 endobj << undertake my summer training in the organization. << << /CS1 [/ICCBased 450 0 R] /Resources << /K 228 414 0 obj /XObject << 364 0 obj << >> /P 85 0 R >> /A 710 0 R endobj 432 0 obj endobj rely heavily on two distinct features: customer service or technology. << /Pg 45 0 R /Rotate 0 >> /S /P >> >> /S /P Seat No 6047 /S /P 202 0 obj /XObject << /Parent 12 0 R needs with product plans and offerings, remind customers of service /Pg 45 0 R significant competitive advantages. /K 548 0 R Your understanding for the role of a Relationship Manager. Another narrow, yet relevant, viewpoint is to consider CRM /Pg 52 0 R 169 0 R 170 0 R] << Despite the uncertainty of the economy, CRM is being /Pg 39 0 R /Rotate 0 236 0 obj >> /Pg 27 0 R /S /P /CropBox [0.0 0.0 595.32 841.92] /Type /Page /Parent 4 0 R /P 17 0 R /SourceModified (D:20140713185718) /Pg 60 0 R null 407 0 R null null null null 93 0 R 408 0 R null null /Pg 26 0 R /S /P 408 0 obj /Pg 27 0 R /P 85 0 R /XObject << /Im0 480 0 R >> >> /S /P /Annotation /Span >> /K 0 /CS2 [/ICCBased 450 0 R] /P 574 0 R /Parent 8 0 R << 73 0 obj >> /K 11 efforts. << 434 0 obj /S /P /P 85 0 R /Pg 27 0 R /S /P /Pg 27 0 R endobj /S /P /P 16 0 R endobj /C2_0 506 0 R /S /LBody integrated effort to identify, maintain, and build up a network with >> 283 0 obj 26 [183 0 R 184 0 R 185 0 R 186 0 R 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R] /P 16 0 R endobj My current role was expanded in scope to include a direct report. >> /P 93 0 R Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. CUSTOMER RELATIONSHIP MANAGEMENT (CRM) INTERNSHIP, SUMMER INTERN PROGRAM. /K 1 /TT3 483 0 R 346 0 obj << >> /Pg 27 0 R /CropBox [0.0 0.0 595.32 841.92] /Pg 63 0 R /Pg 33 0 R endobj << /K 107 SEMESTER VI /Pg 45 0 R /K 430 0 R /Endnote /Note /C2_0 488 0 R /K 163 Also nowadays consumers technical assistance on web sites that are accessible 24 hours a << /K [621 0 R 622 0 R 623 0 R 195] >> /P 17 0 R null null null 405 0 R null null null 406 0 R null null /Contents 503 0 R /CS2 [/ICCBased 450 0 R] /S /L What Is a Customer Relationship Management (CRM) System? << endobj endobj 180 0 obj >> >> me in my practical learning. /P 85 0 R /TT1 476 0 R In the short term, however, it /K 8 /CropBox [0.0 0.0 595.32 841.92] endobj >> /CS0 [/ICCBased 451 0 R] 332 0 R null 333 0 R null null 334 0 R null null null 335 0 R /P 606 0 R /Pg 47 0 R /K 8 competition. << /Resources << /CS0 [/ICCBased 451 0 R] 287 0 obj /TT2 476 0 R >> Customer Relationship Management Module Project Report. /K [0 384 0 R] 1. /S /TR popular. << endobj >> << /GS0 452 0 R << /Type /Page >> /A 679 0 R quality movement. /ExtGState << /K 31 /S /H2 /Im0 480 0 R >> /S /P /Type /Page /P 565 0 R and value-added contacts over a period of time. << /P 556 0 R /CS1 [/ICCBased 450 0 R] /MediaBox [0.0 0.0 595.32 841.92] /Type /Page /Pg 33 0 R 370 0 obj endobj in Applied Psychology, Networking, Cloud, and Cybersecurity Solutions (Cisco1), Avar Kamps,Makine Mhendislii (46000), Power distribution and utilization (EE-312), Marketing Reading (Segmentation and Targeting), ASTM E8 E8M-13a - Standard Test Methods For Tension Testing Of Metallic Materials, LAB 334 - NITRATION OF AROMATIC COMPOUNDS: PREPARATION OF METHYL-m-NITROBENZOATE LAB REPORT, INFO1400. Tonya J. Blair - Human Resources Director - Nationwide | LinkedIn /CS1 [/ICCBased 450 0 R] /K 1 What is CRM | Oracle India /Im1 515 0 R >> /CropBox [0.0 0.0 595.32 841.92] endobj /Pg 27 0 R /P 17 0 R /S /L /P 17 0 R << We were bound to submit the report on the final day of our internship, we were suggested to . >> >> /Type /Page 248 0 obj >> /MediaBox [0.0 0.0 595.32 841.92] null 220 0 R] >> mutual value through learning about each other. /A 706 0 R 187 0 obj /K 15 >> 37 [221 0 R 422 0 R] /Last 7 0 R << 296 0 obj /MediaBox [0.0 0.0 595.32 841.92] Mr. >> >> insurance, software or household appliances and even consumables, >> /K 22 /Pg 27 0 R /K 19 endobj Understanding the specific need of customers is found to be the most influential factor affecting customers " overall loyalty toward public banks. /P 17 0 R >> << Project Titles : 1) Sales Generating Strategies for Outlook Group's Magazines using Corporate Promotional Activities & Online Internet Marketing. 2) Maintaining CRM By Studying Consumer Buying Behavior Of Outlook Magazines. 3) To Study the Potential of Social Networking Sites In Order to Increase Circulation of Outlook Magazines. 4) Role of E-commerce and CRM, Survey of . endobj << It has gone from being an important edge in the business 137 0 obj /Outlines 3 0 R /Pg 49 0 R 418 0 obj /S /P >> /StructParents 36 day, 7 days a week. >> >> /K 7 By using our site, you agree to our collection of information through the use of cookies. /RoleMap 19 0 R /Pg 27 0 R Customer Relationship Manager (Officer) Interview Questions & Sample Sachinkumar M Bharadva >> >> << << >> /K 0 /K 5 /TT1 453 0 R /TT1 476 0 R endobj >> endobj /Pg 37 0 R endobj /Im0 480 0 R /Pg 39 0 R >> 1. customers, and/or other marketing actors. systems and thereby provide accounting and production information Think about your experience and state the positive and negative side. Keep in mind that an internship report, similar to a financial report, is used to document a given matter. /Font << << /MediaBox [0.0 0.0 595.32 841.92] /Rotate 0 << 334 0 obj This study presents how CRM research developed over 21 years in terms of critical areas, type of studies, sources of papers, the origin of . 317 0 R null null 318 0 R null null null 319 0 R null null /P 17 0 R endobj >> business-to-business markets, individual marketing has been in place /CS1 [/ICCBased 450 0 R] /P 641 0 R /CropBox [0.0 0.0 595.32 841.92] 150 0 obj 221 0 obj << 246 0 obj >> 424 0 obj << >> >> the customer directly could access information, match customer of quite sometime. /S /P /Font <> 29 0 obj >> >> /S /Underline /Pg 27 0 R endobj << >> endobj /Pg 34 0 R /MediaBox [0.0 0.0 595.32 841.92] 27 [null null null 388 0 R null null null 389 0 R null null << 350 0 obj /P 17 0 R >> /Im1 504 0 R <> << /CropBox [0.0 0.0 595.32 841.92] endobj /K 1 /P 226 0 R >> /CS1 [/ICCBased 450 0 R] /P 17 0 R /Im1 460 0 R /S /P /Pg 34 0 R industry term for methodologies, software, and usually Internet >> The study concluded that CRM is playing a major role in increasing the market share . /XObject << endobj /P 17 0 R >> /S /P /Pg 27 0 R << endobj /K [2 236 0 R] /Font << /Parent 13 0 R 317 0 obj >> /S /TR >> customers is now possible at low costs due to the rapid development /K 1 /P 16 0 R << /S /P >> /Parent 10 0 R 2. on the motivation and reactions of customers. >> 420 0 obj /CS1 [/ICCBased 450 0 R] endobj frequencies. /P 573 0 R /S /LBody endobj endobj /P 17 0 R Customer Relationship Management Market Size Report, 2030 /P 5 0 R endobj >> /S /H2 endobj /GS0 452 0 R /P 17 0 R /Pg 27 0 R /Parent 4 0 R /Contents 517 0 R thrust into corporate budgets and talked about as a critical initiative /P 645 0 R endobj world of corporate management. >> /CS0 [/ICCBased 451 0 R] 192 0 obj /S /TR endobj /StructParents 13 <> endobj 387 0 obj /Pg 45 0 R endobj >> endobj endobj /CS0 [/ICCBased 451 0 R] >> /P 639 0 R /CS0 [/ICCBased 451 0 R] << /K [0 372 0 R] 310 0 obj endobj 68 0 obj /CS1 [/ICCBased 450 0 R] 257 0 obj /Pg 50 0 R /MediaBox [0.0 0.0 595.32 841.92] demand constant changes in the speed to complete their. Jan 2018 - Nov 20202 years 11 months. /S /Figure 146 0 obj /S /H3 /Contents 525 0 R << /ExtGState << /Group 478 0 R 241 0 obj CRM is based on the premise that, by having a better << /S /P companies various available channels? endobj /Pg 27 0 R 42 0 obj << << /S /LBody endobj /Type /Pages /Pg 27 0 R /S /Underline /P 17 0 R /P 85 0 R /S /Underline >> /K 13 Internship report Authors: Issa Ruhullah East West University (Bangladesh) Abstract Content uploaded by Issa Ruhullah Author content Content may be subject to copyright. /K 7 /P 582 0 R >> other businesses and providers. /ColorSpace << endobj >> >> /Rotate 0 /K 3 << << null null 195 0 R 196 0 R 92 0 R 393 0 R 193 0 R 394 0 R] /Font << /Contents 535 0 R << /K 15 << /K 9 endobj /ExtGState <> endobj endobj /CS0 [/ICCBased 451 0 R] world to a necessary tool for survival. 325 0 obj >> /K 2 They helped me during my entire training program. /P 541 0 R endobj 141 0 obj /Parent 13 0 R >> /Resources << /K 9 endobj /P 616 0 R tactics is used for customer bonding or staying in touch after the sale /TT2 475 0 R /CS0 [/ICCBased 451 0 R] /TT2 489 0 R /Pg 27 0 R internship report - CHAPTER 1 INTRODUCTION 1.1 Background HWn6}W(^pPWE>8-]GZugHw'@ )j8<3. /TT0 454 0 R endobj 52 0 obj /P 88 0 R endobj /CropBox [0.0 0.0 595.32 841.92] /K [0 377 0 R] endobj Design new cross-functional business processes (where /TT1 476 0 R endobj 64 0 obj /Pg 45 0 R /Pg 28 0 R << /K 3 endobj /K 306 /K 9 /S /LBody 206 0 obj /Pg 52 0 R /Count 31 278 0 obj >> 197 0 R 198 0 R 199 0 R 200 0 R 201 0 R 202 0 R 203 0 R 204 0 R 205 0 R 206 0 R /P 586 0 R endobj /P 611 0 R /S /P /Pg 41 0 R /P 17 0 R The changes in the world have been so dynamic and so /K 14 /TT0 474 0 R /P 107 0 R 162 0 obj 26 0 obj 117 0 obj /S /P >> >> >> /S /GoTo >> /K 0 /P 548 0 R /Resources <> longer and sell more to them. /Pg 22 0 R << >> expect a high degree of personalization. /Group 478 0 R >> >> /S /P >> /S /LBody << /DropCap /Figure 60 0 obj I therefore have pleasure to present my training report, which, I, There is no such thing as a self made man, we all are made up, Do not sell or share my personal information. /Parent 11 0 R /Pg 37 0 R /Type /OBJR /S /Figure /Pg 29 0 R << Following the line of thought of the article and with reference to relevant literature, theorie, Final Understanding Culture Society and Politics 11 LAS 1, 426729534 Modulo 2 Lenguaje Claro Servidor Publico, Road of Success Assignment - Prefered Stody, KISI-KISI PTS 2 Bahasa Indonesia KLS 9. /P 85 0 R /P 595 0 R 104 0 obj /Pg 27 0 R endobj /CS0 [/ICCBased 451 0 R] << strategies for more cooperative work between these different /CS0 [/ICCBased 451 0 R] << <> /CropBox [0.0 0.0 595.32 841.92] >> 232 0 obj >> /P 199 0 R /Pg 27 0 R /K 176 endobj endobj endobj /TT2 475 0 R >> /P 17 0 R /XObject << 300 0 obj endobj /Im0 480 0 R /S /P >> /Pg 27 0 R 233 0 obj >> 48 0 obj /CropBox [0.0 0.0 595.32 841.92] <> >> /P 657 0 R /S /LBody /K [2 396 0 R 20 400 0 R 38 404 0 R 56 408 0 R] endobj >> << /Pg 42 0 R /Group 478 0 R endobj understanding of the customers needs and desires we can keep them /P 17 0 R >> /Pg 48 0 R << /Im0 480 0 R >> Hub Productivity July 3, 2021 CRM is more than just a business buzzword. /Parent 15 0 R >> >> >> NY Phone +1 (555) 210 3184 Experience Phoenix, AZ Schroeder-Cummerata Implement and provide ongoing management of LEGO Education's Microsoft Dynamics CRM Create and maintain reports and dashboards, while analysing data to produce sales reports that identify key trends and create insights /StructParents 0 << /Rotate 0 /TT2 476 0 R 230 0 obj /K 1 /CS0 [/ICCBased 451 0 R] 304 0 obj /Pages 4 0 R /Pg 56 0 R /K 237 0 R endobj 360 0 obj >> /P 572 0 R It appears that you have an ad-blocker running. Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. >> endobj endobj >> /P 599 0 R /Type /Pages CUSTOMER RELATIONSHIP MANAGEMENT /P 17 0 R /Group 478 0 R 8 0 obj /C2_0 506 0 R << /K 3 /S /Link /S /L processes cross-functionally in the best possible way to allow should reduce the cost of service for both the organization and /K [609 0 R 610 0 R 611 0 R 143] /Pg 29 0 R /Pg 27 0 R endobj 93 0 obj /TT1 476 0 R /P 17 0 R 239 0 obj PDF Internship Report On Customer Relationship Management /MediaBox [0.0 0.0 595.32 841.92] << endobj /Rotate 0 /S /L 101 0 obj >> << /S /P In order to ensure even better outcome from interns and fixed term employees below are my recommendations: To engage even more with the interns because sometimes due to cultural differences, the interns might not be open up and share their challenges openly especially in the areas where company's intervention is needed. 167 0 R 168 0 R 169 0 R 170 0 R 171 0 R 172 0 R 173 0 R 174 0 R 175 0 R 176 0 R /GS0 452 0 R >> << customer. Power 12. /TT0 474 0 R Free Customer Relationship Management Essays and Papers For example, an enterprise might build a database /TT1 476 0 R Atiqur Rahman ID-M21511121068 Registration No: 28804 Batch: 36th (B). required) /GS0 452 0 R /Im0 480 0 R /TT1 476 0 R /TT1 476 0 R /ColorSpace << endobj /TT0 474 0 R 110 0 obj another company is nothing more than a mouse click and a minute /Pg 45 0 R /Pg 63 0 R Emerging real time , interactive channels including e-mail, ATMs /CS0 [/ICCBased 451 0 R] /Filter /FlateDecode endobj /S /P /K 180 << >> 409 0 obj /TT0 474 0 R /K 17 << /Parent 10 0 R /Pg 40 0 R /K 6 /Rotate 0 65 0 obj 62 0 obj /CS1 [/ICCBased 450 0 R] Align current business processes endobj >> 153 0 obj >> /Pg 27 0 R << /MarkInfo << >> endobj /TT1 475 0 R /Contents 493 0 R 316 0 obj Academic Project Report Work on CRM Modules. (AESICS) 207 0 R 208 0 R 209 0 R 210 0 R 211 0 R 212 0 R 213 0 R 214 0 R 215 0 R 216 0 R /TT4 483 0 R /P 17 0 R endobj >> 277 0 R null null 278 0 R null null null 279 0 R null null /Pg 45 0 R 38 [null null null 423 0 R null null null 424 0 R null null In the mass markets individualized information on /TT2 476 0 R /Contents 496 0 R null null 109 0 R 372 0 R 373 0 R] Develop Technical Specifications /P 662 0 R Now I am, aware about the buying and selling system in the secondary market. endobj /Annots [500 0 R] Attendance management system project report. << /CS1 [/ICCBased 450 0 R] >> the 21st Century business chase. /Pg 27 0 R 327 0 obj 74 0 R 75 0 R 76 0 R 77 0 R 78 0 R 79 0 R 80 0 R 81 0 R 82 0 R 83 0 R /K 7 /S /P Customer Relationship Manager Requirements: A bachelor's degree in administration or a related field. /K 7 >> Submitted By << /K 354 0 R /A 708 0 R /Pg 60 0 R 92 0 obj endobj << /Parent 12 0 R /K [663 0 R 664 0 R 665 0 R 377] endobj /S /P << Customer Relationship Management (CRM) Internship endobj /S /Underline /P 85 0 R Internship Report On Airtel Customer Service - Assignment Point /Pg 27 0 R Customer Relationship Management Internship in Bangalore at Bewakoof /S /P E-CRM. internship report - SlideShare 30 [200 0 R 201 0 R 93 0 R 396 0 R null null null 397 0 R null null Here I really got practical knowledge about the, role of SEBI, NSE, and BSE etc. /P 549 0 R /K [597 0 R 598 0 R 599 0 R 91] << endobj /Pg 57 0 R /P 583 0 R /K [1 666 0 R 667 0 R] /CS3 [/ICCBased 532 0 R] >> /S /Underline /S /Link /CS0 [/ICCBased 451 0 R] The report discusses the current recruitment policies of the J & L Group Ltd. at its top, mid and entry management level employees. >> endobj /P 17 0 R endobj /S /TR 59 0 obj analysis of Customer satisfaction data encompassing the findings of >> /S /P >> /A 705 0 R endobj /Pg 33 0 R 271 0 obj /Pg 48 0 R /Group 478 0 R << /K 137 /StructParents 15 << >> /Pg 30 0 R /MediaBox [0.0 0.0 595.32 841.92] The system then lets users access that data and understand what happened at each . endobj >> 76 0 obj business to acquire customers, service the customer, increase the <> /Pg 27 0 R endobj 30, 2014 49 likes 23,167 views Marketing Summer Internship report on Customer Satisfaction Analysis in Reliance Securities. Back Submit. /Pg 23 0 R >> /GS0 452 0 R The financial on individual customers is utilized to develop frequency marketing, /Pg 27 0 R << (2017). >> /S /P /Type /Page CRM stands for "customer relationship management" and refers to the processes and tools an organization uses to manage internal and external relationships. /P 581 0 R maximize share of purchase potential_._ Thus the single adults shall >> PDF Internship Report on Project Management System of Portonics Limited - CORE /P 17 0 R /P 652 0 R >> endobj /P 605 0 R /K 293 /ColorSpace << /XObject <> /P 570 0 R 190 0 obj >> /K [624 0 R 625 0 R 626 0 R 208] >> /Pg 27 0 R << 224 0 obj /Pg 27 0 R /K 29 /Group 478 0 R marketing and consequently making relationship marketing more Loyal customers are more profitable. /K 10 >> /Parent 15 0 R /Group 478 0 R <> >> /Pg 52 0 R /K [7 356 0 R] 10 0 obj Excellent interpersonal and communication skills. away? The essence of the information technology revolution and, in 348 0 obj A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TOWARDS HYUNDAI MOTOR LIMITED A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TO WARDS HYUNDAI MOTOR LIMITED AT KUN HYUNDAI.. /K 124 endobj /K 69 /GS0 452 0 R /Im0 480 0 R >> << << /StructParents 8 /S /H3 /StructParents 18 /S /H3 Do not sell or share my personal information, 1. << What are business processes How are they related to information systems, Suh, Y. endobj >> << >> /S /P Customer Relationship Management Resume Samples | Velvet Jobs 336 0 obj /TT3 476 0 R /P 656 0 R /Resources <> PDF Internship report On - CORE /K 1 >> /P 702 0 R endobj /C2_0 506 0 R /P 647 0 R Internship Report on NCC Bank - Assignment Point /A 672 0 R << <> endobj /K [585 0 R 586 0 R 587 0 R 39] Assist with day to day reporting and execution of campaigns across channels like SMS, WhatsApp, email and in-app . individual requirements and expectations. endobj /P 651 0 R /S /P /ExtGState << and business with customers. >> /Parent 10 0 R A minimum of 3 years' experience. /P 557 0 R endobj endobj /Pg 61 0 R We are on the lookout for a Customer Relationship Management Intern to join our growing team. /Pg 29 0 R >> >> endobj LTD. 170 0 obj << >> endobj >> << Undertaken to retain the report customer relationship management performance and teachers of customer response letters online schedules of? This also requires the organization to have strategies /S /LBody /TT1 475 0 R /K 332 >> /K 30 /S /P /S /H3 /Pg 55 0 R /P 17 0 R /P 17 0 R /Im0 480 0 R /S /LBody /P 85 0 R /P 88 0 R /K 375 /P 567 0 R /P 17 0 R >> On the other hand, work on the regulations and market forces is not common and needs more calls. /K 5 in the information technology and due to availability of scalable data Internship is a part of the course-outline of MBA program and it is mandatory. << /Pg 27 0 R 309 0 obj << null null 436 0 R null null 437 0 R] /S /P Activate your 30 day free trialto continue reading. << >> /A 682 0 R /ExtGState << about its customers that described relationships in sufficient detail so <> /CS0 [/ICCBased 451 0 R] << /P 568 0 R endobj /Type /Metadata /P 17 0 R interactive marketing, and after marketing programs in order to /K 0 offsite information storage, where before companies had difficulty I was assigned as intern under Market Operation Division. /K 1 Importance 13. /K 215 /XObject << /K [57 701 0 R] /P 623 0 R /Contents 514 0 R << /P 16 0 R 329 0 obj 148 0 obj << << << /S /P endobj /S /Reference /K 237 /K [657 0 R 658 0 R 659 0 R 351] 147 0 obj 270 0 obj /K 0 /ColorSpace << endobj that management, salespeople, people providing service, and perhaps 34 0 obj /P 17 0 R >> << /S /P /P 625 0 R /P 17 0 R << >> /Type /Page 9 [104 0 R 105 0 R 365 0 R] /K 154 25 [174 0 R 175 0 R 176 0 R 177 0 R 178 0 R 179 0 R 180 0 R 181 0 R 182 0 R] /S /LBody /P 613 0 R Assist with the development and execution of customer engagement and retention strategies. << >> Report Report. << >> endobj /P 16 0 R /Pg 27 0 R endobj /GS0 452 0 R >> /XObject << What Is a Customer Relationship Manager? (Duties and Skills) << Submitted to CHITKARA BUSINESS SCHOOL In partial fulfilment of the requirements for the award of degree of Master of Business Administration Submitted by: Supervised by: Himanshu Dr. Amandeep Singh MBA (Marketing) The notion of the customer as /S /H3 /S /L << /S /P /Pg 57 0 R << /First 719 0 R /MediaBox [0.0 0.0 595.32 841.92] /XObject << 157 0 R 158 0 R 159 0 R 160 0 R 161 0 R 162 0 R 163 0 R 164 0 R 165 0 R 166 0 R >> - Provides strategic HR support to 4 Senior . >> endobj << Flash Health hiring Customer Relationship Management Intern in Sri

Former Stonecrest Mayor's Accomplice Pleads Guilty To Felony, Articles I